game crash Minigames Xbox

[umbral flume]

Game full crashed now 4 times.
Its always, if i do a minigames at the events.

Playing on Xbox series x.

[echo latch]

I'm so sorry for the crash issue that you've encountered multiple times, Anima. Thank you for reporting it to us.
Can you let us know what Festival you're in? Also, what minigames that you take?

Do you have a video of when the issue occurred by any chance?

[umbral flume]

The apple minigame and the quiz crashed the game.
Sry got no video

[echo latch]

I see! For the Apple Bobbing minigames, we released a fix for this issue yesterday. 😊 [Here's to check the details of the change list: #📋coral-changelist message]
As for the quiz, do you mean it's the Trivia Minigame in Winter Festival? 😮

[umbral flume]

Yes

[echo latch]

Alright! We also have released the fix for the crash in Trivia minigames. If the issue happens again in the Xbox latest version (1.1-1227), kindly let us know. Thank you!

[ionic hull]

I don’t know if it’s okay to just jump in here but I came to report the same bug on the series X. The trivia in the winter festival crashes the game after every attempt. I double checked and I am on the most current version. I also didn’t know if I should make a different ticket but since the new update the game has begun stuttering about every 15 to 20 seconds. Sometimes much sooner. Thanks for being reachable about this. Really enjoy the game!

[echo latch]

Hello there. Thank you for adding your report here, it's okay we can discuss this here. I'm sorry for the crash issue that you've encountered.

You mentioned that the crash happens after every attempt, is it happen after you choose to play the game or after you finish the game? Do you have a video of the issue by any chance?

[ionic hull]

It happens once the quiz is completed. I tried again and it seems to only happen when I actually complete it and not when I fail. My consoles auto record just stops when it crashes and I can't get it to keep the recording. I can try and get it on a different recording setup but I don't know if I'll have time to grab that for a day or so.

[echo latch]

I understand. Do you happen to play other minigames in the Winter Fair before playing the Trivia ones? If so, do you still remember which minigames you played?

[ionic hull]

I did do every other mini game except for curling. The stuttering was pretty bad during those but they would end without freezing fine. A few I know I had to do multiple times so even on failure they didn't have any issues

[echo latch]

Got it! We acknowledge your point. May I ask if you ever play the Trivia Minigames first before playing other minigames and it crashes? 😮

[ionic hull]

I only did the Trivia first once and that was actually I think the only time it froze without me beating it. I didn’t get enough points for the prize at the end but it froze so I had to restart the day from there. After that I came back and tried the mini games first and then the quiz. I so far have only done the farming quiz for the record.