Game stuck in Character Creation

[austere minnow]

Yeaa well, I played Coral Island around 70 hours already, but then I got a new pc and now its not working anymore and I cant find anything in the internet about it. When im done with the Character Creation, I click start game, the music goes away but nothing happens. I can click it many times but still nothing happens..Maybe someone could help me ?? im not sure if it counts as "Bug" also whatever I do my game always tells me Cloud error

I already deleted the files at my localapp etc, and installed it new countless times. I dont know what else I could do.

In case you ask what my pc specs are, its enough to run it and also the game is on a 1TB SSD my pc specs are not the problem, I can run other heavy grafic games at ultra with no problem.

Maybe someone could help me!! (english is not my first language, im sorry if the text is not correct) Thanks

[green cave]

Hello Shiorina! Thank you for your report. Ahh, we've received a similar report previously.
May I ask if you use Microsoft Family Sharing or have two Microsoft accounts on your device?
If so, have you tried to play the game in the local administrator user account (not the non-administrator) to see if it works? 😮

[austere minnow]

Hello!, im the only user I dont use any sharing, and also I use Windows 11 :) (In case you need to know it)

And these are my specs

[green cave]

I see! Do you happen to play Coral Island through Steam Family Share? Also, have you tried to verify the game? You can do that by right-clicking the game on the Steam library, clicking Installed Files, and clicking Verify Integrity of Game Files.

[austere minnow]

No I dont use family sharing, and yes I did the verify thing sadly it didnt work :/

[green cave]

That's unfortunate. 🙇‍♀️ May I ask if you also have tried to run the game as an Administrator?
You can do that by right-clicking Coral Island on Steam Library > click Properties > Installed Files > Browse.. > then, right-click in the Application type of Coral Island > click Properties > go to the Compatibility tab > check mark the 'Run this program as an administrator' > and Apply.

If you can record a video of when you try to do this step, it will be also helpful. You can send the video to my DM since it will contain personal information. Let us know how it goes! 😊

[austere minnow]

Hello again, this actually helped!!! It worked now like always and loaded instantly!! Thank you so much for this~ Atleast we got now a solution in case more people got this problem Thanks again~