#My game is crashing every night when I go to sleep.

1 messages · Page 1 of 1 (latest)

halcyon latch
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It used to be that I would go to bed, the game would save, and the game would crash when it went to load a new day. Now it is crashing BEFORE the save is complete and I have to do the day completely over again. I will now have to do Year 2 Summer 5 for a 4th time. And I had the same issue on Year 2 Spring 28, I did that day 4 times as well. I was not diving on either day. I just want to actually play the game, is that so much to ask?
Since being in Year 2 this is happening much more frequently. I had to repeat maybe 4 days during the whole year, and none of them had to be repeated more than once. Now I have had 2 triple repeats in less than an in-game week.

Will we see any implementation of a way to manually save throughout the day? So that at least we won't lose so much progress when the game crashes?

#

Repro Rate -
Every time I go to bed and initiate a new day and the game saves

Game Platform -
Xbox Series X

Game Version -
V1.1-1226

Input Mode -
Controller

brisk orchid
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Hello @halcyon latch. We sincerely apologize for the crash issue you're experiencing and completely understand how frustrating crashes can be 🙇‍♀️

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Can you share some of the details to help us investigate this cause?

  • How long you've been playing in a day (real-life) before this crash happened?
  • Have you successfully completed one in-game day before the crash happened?
  • What game speed setting did you choose when playing the game? You can check it on the setting.
  • What is your current in-game season and year?
  • How many auto chests do you have?
  • Have you healed the Coral tree and become a merfolk?
  • How many donations have you made to the museum?
  • Can you share a screenshot of your town rank progression in the journal, and your farm layout?
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Thank you!

halcyon latch
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It doesn't seem to matter how long I play, as I said it crashes every night when I put my character to sleep.

A typical day for me is about 30 minutes

I have been able to finish days in the past

I have my game at 50% speed

I have 18 auto chests

Yes I have healed the Coral tree

I have made 251 donations to the museum

halcyon latch
halcyon latch
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@brisk orchid Is there any other information you need?

bronze raft
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It use to be everytime I went to bed the game would crash.

Now it crashes just as it is loading me into the game. This sucks. Guess I can't play anymore!

Xbox series S by the way.

cold shuttle
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I am having the same issue. Xbox series s as well

bronze raft
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It's ridiculous

cold shuttle
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Is it on the days where you heal the coral tree? I just ran another day and didn't heal the coral like I had been doing and it saved

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So I guess I cant heal the coral tree... it also crashes after everyday

bronze raft
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So I am way passed healing the tree. I was just trying to do things to complete the museum and get to Rank A.

Whenever I went to bed it would crash but now it just crashes when I try to load into the game so I can't play anymore.

cold shuttle
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Oh great. Something to look forward to when I'm further in 😮‍💨

clever sinew
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Don't put too many new things on your farm or you won't be able to log in anymore.

bronze raft
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Lol the game shouldn't be like that though?

They need to fix this.

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And I didn't add anything newer than what I had on my farm for the last month or so in game. So it wasn't that.

clear hearth
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Same thing literally happened to me! I even Uninstalled it, restarted the console and re-downloaded it and it's crashes now as it loads the day when before it would crash after I saved at the end of the day. I'm on series S as well and have already healed the Coral Tree and had My first kid. This was my chill game 😢 . Are the devs even trying to fix the overall issues of the game?

bronze raft
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I just had my first child too.

Who knows if they're fixing this? They don't seem too concerned tbh

clever sinew
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It's about the size of the save, you can check the load time when you wake up, compare it with the time of a new game, if it's taking too long to load your save may already be at risk.

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This problem has existed since the beginning of the game in 2022, in the past the game would not save when you went to sleep, they managed to fix it. They are trying to fix it, but it is a very complex problem.

clear hearth
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Thank you for the info. I really fell in love with the game and then this happened x_x

bronze raft
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Apparently there is a hot fix out now! Go update and check!

brisk orchid
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Hi @halcyon latch and everyone here! I'm happy to share that we've released a new hotfix for crashing when saving the game after your character sleeps. We've also released a few other crashes that you can check the full list here: #📋coral-changelist message. Please update the game to see the improvement. Thank you so much for your patience and we're sorry it took this long! 🙇‍♀️

halcyon latch
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Is this update available for Xbox?

brisk orchid
clear hearth
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Thank you!! Updating right now! ❤️

halcyon latch
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Thank you @brisk orchid! My game is working again!

brisk orchid
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You're welcome! Please feel free to reach out again if you encounter any more issues! approve2

bronze raft
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@brisk orchid I made a new crash report. It still crashes at bed time and throughout the day. I can get into the game so that's a plus.