#XBox S series - game fails to load.

3 messages · Page 1 of 1 (latest)

lime horizon
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  • Title: Game loads to 100% and then crashes, therefore game doesnt load.

-Reproduction Steps:

  1. I go into the game
  2. Click play, then select latest save.
  3. Starts loading, then shows black screen for 5 seconds then back to the game background loading
  4. Then screen goes black showing loading 100% in right lower side and then proceeds to crash.
  • Repro Rate: this started last week, more than 10 times now. In fact, that is the only thimg that happens now. I'm unable to play.

-Game Platform: Xbox Series S

  • Game Version: v1.1-1226

-Input Mode: Controller

  • Crash log: see crash log video below
limber edge
#

Was yours crashing at the end of day after saving before it started this? This is exactly what mine is doing now for my year 3 save game. I restarted and game acts fine. I’m wondering if it has something to do with long save files that are causing the crash…

wild geode
#

Hello everyone. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused by the crashes. 🙇‍♀️

Our team is aware of the crashing on load the save game issue, and we've received similar reports from other players.
Rest assured, we're actively investigating the root cause, and resolving this has become one of our top priorities. However, due to the complexity of the problem, it may take a bit more time to address it fully.