Crashing while teleporting. Crashing when doing several activites on the farm. Crashing when JUST PLAYING THE GAME. Xbox series X. Current version of the game. This is getting ridiculous!
#Crashing. At. least. five. times. a. day.
regal verge
modern mauve
Hi @regal verge. We sincerely apologize for the ongoing crash issue you're experiencing. We genuinely understand and acknowledge your frustration, and thank you for reporting the issue to us 🙇♀️
Can you provide some information for us to help the teams as they investigate the cause of this issue further?
- How long you've been playing in a day (real-life) before this crash happened?
- Have you successfully completed one in-game day before the crash happened?
- What game speed setting did you choose when playing the game? You can check it on the setting.
- What is your current in-game season and year?
- How many auto chests do you have?
- Have you healed the Coral tree and become a merfolk?
- How many donations have you made to the museum?
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
Thank you and we're really sorry once again 🙇♀️
regal verge
~less than a hour before it crashes
~haven’t been able to complete a day as I’m scared it’ll crash and go to sleep early
~ game setting time 50% but boot it up when I need stores to open
~Year 6, Summer 19
~ 7 auto chests and they stop working alot
~Have healed tree and became merfolk
~Finished the museum including dino holograms
