#Cause of "crashs" on Xbox.

1 messages · Page 1 of 1 (latest)

silent geode
#

Hello, I've been following Discord for a long time, especially the "Crash" cases on Xbox.

I've been dedicating myself to finding the cause of these "crashes" for a few weeks now, I've already restarted my game about 15 times. I play through "Cloud Gaming" on my TV, so I don't have access to my "saves" and my "logs", making it difficult to find the cause of the "crashes".

So each time I restarted the game, I thoroughly analyzed each game system with each new game until the moment of the "crash", thus starting a new game. From what I analyzed here on Discord, no one gave any useful information and from the questions askeds, you guys also have no idea what it would be.

So let's go to the "crashes"... It has nothing to do with "Ranks", mining, diving, cities, museum, specific item, game speed, configurations, offerings, missions, among other things like that, the "crashes" will happen even without having started these systems. What causes the "crash" is the size of the "save". At first, "crashes" happen rarely, with sudden changes in the "save" from one day to the next. Over time, as the "save" gets larger, the "crashes" will occur every day when "loading" after sleeping.

A major direct aggravating factor for this problem is planting, the more plants you have planting the faster the "crashes" will come, so much so that if you plant huge quantities from one day to the next, it is very likely that your game will no longer load and you miss him.

#

There is a limit to the Xbox process that does not exist on PC, which is why the game is closed during "pre-loading" after "save".

So let's look at possible solutions...
1 - "Compress by optimizing" the "pre-load", so that you do not need to load data by data, thus optimizing loading;

2 - Do a complete "load" after "save", like the one on the initial screen, correctly loading all data. Settings can be added so that anyone experiencing "Crash" can activate the system;

3 - Load the "pre-load" after the "save", dividing it into parts, thus avoiding a large "load" all at once;

Sorry for the translator errors, I hope I helped.

@eternal stirrup @solar coral

solar coral
#

Hello @silent geode. Thank you so much for sharing this helpful information! approve2

#

Our teams are aware of this issue and are actively investigating the issue. I'll forward your report to them and hopefully, it can help them find the cause Butter_Saranghae_Emoji

#

We really hope this issue can be fixed soon so you can enjoy smooth gameplay. Thank you for being so understanding! goatlove2

silent geode