Crashing with any activity

[coarse herald]

Reproduction Steps Launching the Game, playing for a while
Repro Rate Every time
Game Platform Steam
Game Version v1.1-1226
Input Mode Keyboard and Mouse
PC and GPU specs 12th Gen Intel(R) Core(TM) i5-12450HX 2.40 GHz, 16GB ram

I experienced crashing everytime I play the game. Now it happens with any activity. I also verify the integrity of the file as you recommended here. the game just freezes after a while, then a black screen and it either says unreal engine has stopped working or i have to hard shutdown my computer because nothing works.

I play on high setting and thats the only thing I have changed.

[pearl night]

Hello, lůca! I'm sorry for the crash issue you've encountered. Thank you for bringing this to our attention.
Can you let us know the details of your GPU and if you're using SSD/HDD?
To check your GPU, you can right-click on the taskbar and select Task Manager. Go to the Performance tab, and on the left-hand side scroll down to GPU. Thank you!

[coarse herald]

I am using SSD and I have Lenovo LOQ notebook so I guess from the Task Manager I've got two GPU's. One is Intel(R) UHD Graphics and second is Intel(R) Arc(TM) A530M Graphics. From the windows graphics settings I have the option ''to let window decide (high performance)'', the application probably uses the second one for higher performance.

[pearl night]

Thank you for the screenshots, lůca! Could you please try to change the graphics card to always use the High Performance for Coral Island?

Here are the detailed steps [you can also check the screenshot attached]:

• Type "Graphics Settings" in the Start menu
• Click Desktop App
• Select the Coral Island application
• Click Options
• Set the Graphic preference to High Performance

Let us know how it goes!

[coarse herald]

I changed it. It looked good at first, but then the game crashed again. What I did in the game was: I woke up, petted my pet, collected the produces products, let the animals out, petted, milked and sheared the sheep, collected eggs. After nine in the morning, I went to the general store for seeds and fruit trees. I came back to the farm, I wanted to change it up a bit, so I moved away things for production, crafted sprinklers, cultivated the land. It got dark, I wanted to plant flower seeds and then on the last seed the game crashed at exactly 21:00.

[pearl night]

Thank you for keeping us updated! May I ask for the screenshots of your in-game Display Settings? You can open the game, and go to Settings > Display.

[coarse herald]

Here you go 😊

[pearl night]

I see! May I ask if you tried to change the Quality Preset and other Display settings to Medium, the crash issue persists?

Also, could you ensure that your device's Driver is already updated, lůca? You can check the driver's update by following the steps below:

• Press Windows Key + X, then select Device Manager.
• Find the Arc A530M Graphics:
  Expand the Display Adapters section.
  Right-click on Intel Arc A530M Graphics and select Update driver.
• Choose the Update Driver Option

If the crash issue persists, could you send us a video showing your in-game activity before the crash issue occurs? It will help our team to analyze the problem. You can record it using phone and send it here whenever you can. Thank you for your cooperation! 😊

[coarse herald]

I checked the graphics right at the beginning, so it's the latest one there. What I did differently is that I changed the setting to medium. And I played for about 4 hours straight without crashing (knock on wood) . If the game keeps crashing again, I'll let you know.