#game crashes when sleeping

1 messages · Page 1 of 1 (latest)

hasty temple
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After the latest update my game crashes constantly when I go to sleep, I get the “game saved” screen and then it crashes back to the title Screen with all progress lost. Happens every other “day” or so. I also notice that if I do too many different types of activities in a day, it will crash when saving.

Super disappointed as I went from crashes being rather rare to now happening consistently, it’s really ruining the gameplay.

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Xbox series S

odd shuttle
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I also have this issue on my Xbox Series X|S. Every day that the I got to sleep the game saves and then crashes.

My wife plays on her account on the same device but the game does not crash for her.

I followed Xbox’s troubleshooting guide to see if it was just the installation or the save file not loading properly but it still happens.

dusty verge
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Mine has been doing the same after every save. I play it through cloud gaming for Xbox.

wicked sail
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Hi everyone. We sincerely apologize for the ongoing crash issue you're experiencing. We genuinely understand and acknowledge your frustration, and thank you for reporting the issue to us 🙇‍♀️

Our teams are aware of this issue and are still investigating the cause. We need a bit more time to ensure a proper fix. For now, we have enough info from players who have reported the issue to us. We'll definitely reach out again if we need additional info in the future.

We really do hope this issue can be fixed soon so you can enjoy smooth gameplay. Thank you for being so understanding! 🙇‍♀️ 🙇‍♀️