crash while cutting grass | Stairway Games | Page 1

west cradle Aug 28, 2024, 7:55 PM

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PC Specs
Steam, Mouse & KB
Win 11
CPU: AMD Ryzen 7 7700
GPU: Radeon RX 7600 XT 16GB
RAM: 32GB 6000MHz
do you need motherboard? MSI Pro B650M-A Wifi

Game Version
v1.1-1226

Repro
Happened once so far, will update if it happens again.
I came out of the mine after farming osmium, was cutting grass just past the bridge outside the mine. Then it crashed.

Report
LoginId:87a0c08b4e23287609094b9b4ddc6bc1
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::GetQueryData()
ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHIGetRenderQueryResult()
ProjectCoral_Win64_Shipping!TMapBase<FPrimitiveComponentId,FPrimitiveFadingState,FDefaultSetAllocator,TDefaultMapHashableKeyFuncs<FPrimitiveComponentId,FPrimitiveFadingState,0> >::EmplaceByHash<FPrimitiveComponentId const & __ptr64>()
ProjectCoral_Win64_Shipping!TGraphTask<FetchVisibilityForPrimitivesTask>::ExecuteTask()
ProjectCoral_Win64_Shipping!FHZBBuildPS::ModifyCompilationEnvironmentImpl()
ProjectCoral_Win64_Shipping!FSceneRenderer::ComputeViewVisibility()
ProjectCoral_Win64_Shipping!FDeferredShadingSceneRenderer::InitViews()
ProjectCoral_Win64_Shipping!FDeferredShadingSceneRenderer::Render()
ProjectCoral_Win64_Shipping!FRendererModule::RenderPostResolvedSceneColorExtension()
ProjectCoral_Win64_Shipping!FViewUniformShaderParameters::operator=()
ProjectCoral_Win64_Shipping!FRHICommand<FRHICommandTransferTextures,FRHICommandTransferTexturesString857>::ExecuteAndDestruct()
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit()
ProjectCoral_Win64_Shipping!RenderingThreadMain()
ProjectCoral_Win64_Shipping!FRenderingThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()

inner sierra Aug 29, 2024, 5:28 AM

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Hello! Thank you for your report. Have you checked if your drivers are updated to the latest version?
Also, could you try to change the graphics card to use the High Performance one for Coral Island? Thank you! goatlove2

west cradle Aug 29, 2024, 9:10 AM

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inner sierra Hello! Thank you for your report. Have you checked if your drivers are updated t...

Hey, thank you for getting back to me goatlove2 all my drivers are up to date and i checked the GPU setting and coral island already runs on high performance

inner sierra Aug 30, 2024, 12:41 AM

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I see! Can you share screenshots of your in-game Display settings with us?
Also, have you tried to verify the game? You can do that by right-clicking the game on the Steam library, clicking Installed Files, and clicking Verify Integrity of Game Files. Thank you!

west cradle Aug 30, 2024, 8:21 AM

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verified the game files and it didnt give me any info so presumably its all fine

inner sierra Sep 2, 2024, 3:35 AM

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Thank you for sharing the details! May I ask if the crash issue happened again on the latest version of Steam (v1.1-1226)?

west cradle Sep 2, 2024, 9:51 AM

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inner sierra Thank you for sharing the details! May I ask if the crash issue happened again o...

Hey Rachma, the crash hadn't happened before or since!

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thank you :)

inner sierra Sep 3, 2024, 12:07 AM

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west cradle Hey Rachma, the crash hadn't happened before or since!

Thank you for letting us know the update! Kindly let us know if the crash issue reappears.
In the meantime, I will also check this again with the team. goatlove2

#crash while cutting grass