#no longer saving before nightly crash

1 messages · Page 1 of 1 (latest)

still arch
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  • game has been crashing every night for an in-game year, now it crashes every night without saving and I cannot advance past 3rd spring 27
  • go to bed in the game, see the summary, crash. When go to play again, it’s STILL spring 27. I’ll be loading it for the fifth or sixth time if I try again.
  • every single in-game night
  • Xbox Series S (owned game, not gamepass)
  • 1.1-1198

I posted here before but can no longer find my post, would love to get an update on if any of this is fixable.

still arch
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I used “I’m stuck!” To get to the 28th, and now it’s happening again on the 28th. I can no longer play this save effectively.

polar thistle
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Hello @still arch. We deeply apologize for the inconvenience you’ve experienced due to the crashes in our game, and thank you for reporting the issue 🙇‍♀️

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The teams are still investigating this issue, and we need some info to help us determine the problem. If you can provide these info to us, it would be really helpful:

  • How long you've been playing in a day (real-life) before this crash happened?
  • Have you successfully completed one in-game day before the crash happened?
  • What game speed setting did you choose when playing the game? You can check it on the setting.
  • What is your current in-game season and year?
  • How many auto chests do you have?
  • Have you healed the Coral tree and become a merfolk?
  • How many donations have you made to the museum?
  • Can you share a screenshot of your town rank progression in the journal, and your farm layout?
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Thank you!