#closes the game when teleporting
1 messages · Page 1 of 1 (latest)
Hi! @orchid latch thanks for sharing your report here! Did you have a video when this issue occur?
Yesss of course ! Just one sec
Error code CE-108255-1
I even remember that the background inside of the house was black
Please I haven’t been able to play I really hope you guys can fix it soon 🥺
Hello there! We're truly sorry for the delayed response and for the inconvenience caused by this issue.
May I ask if the issue still happening now when you teleport to Land?
Hello ! No no worries we are all busy 😫
Yessss I tried it and it lets me teleport underwater but not to land 🥺😭😭😭
That's unfortunate
Allow me to confirm that your current version is 1.1-1226. Is that correct?
We're sorry but is it possible to send us the updated video of your detailed steps that led to the crash? Also the details of the Error Code as well. In the meantime, I'll also check this with the team.
Hi @orchid latch
I am not a dev! But I am up and I would like to help!
I see you put the error code in chat.
Error code CE-108255-1
Is this correct??
Let me try to reconstruct your reproduction steps!
Reproduction Steps
You open the game, and it is a new day. Your character wakes up and moves outside of your home, to the fast travel point. Upon choosing to fast travel to land your Playstation crashes. This ALSO includes Anchor fast travel back to land. This person cannot leave the sea.
However, when fast traveling to other sea locations it does not crash?
Yessss
Have you tried exiting the water through the anchor option outside of the Merfolk Kingdom?
Can you try these steps also? @orchid latch
Yes and it does the same 🥺😭
I haven’t try the 4 🤯
I wouldn't try the fourth one just yet as this could be a bug within the game 🙏
I've also found other user with this error and it's PS5 issue, #1265782632940310548 message
Backup your data and then only try to reset console.
I really love this game I mean it gives me what any game can give me the chance to have a mermaid 🥺😭
Okie
Wait how do I do that 🥺
I mean backup the console
https://www.playstation.com/en-us/support/hardware/back-up-ps5-data-USB/ I think this is it? PS5 site is supposed to have the info
Backing up your data regularly is a great way to ensure that important data is saved. You can use a USB storage device to back up saved data from your PlayStation®5 console.
I really appreciate you guys 🙏🏻🙏🏻🙏🏻🙏🏻
I'm not a dev, but from I've seen googling this is not a game bug, it seems like a PS5 problem.
Damn