item inside AutoChest gone Missing.

[sharp raft]

Pc/Steam
i put inside here a stack of 999 melon on auto chest. and its gone missing. this would be so critical if it was to continue this way. so i might postpone on playing the game. and it was connected to keg.

[neat pelican]

Me too, I just realize 170 of my cactus gone in my autochest

[quick swallow]

Yeah, I dropped in 100 tea leaves into my autochests and came back to 12 green teas. 😭

[surreal adder]

Hello everyone! I'm so sorry for the lost items and for the delayed response. We've received a similar report here https://discord.com/channels/623097219628662784/1268835412001161226

Our team is still collecting more information and data on this issue.
To help us determine the problem, could you please give the details like your save and backup file, and how many days since you've placed the items in the auto chest?

A video of your activities before the issue occurs will be also very helpful for us. We will investigate it. Thank you so much, everyone! 🙌

[sharp raft]

well, I don't have any item to process, and I don't feel like to play at all. if its cause a loss.

[dense bronze]

Well then the problem won't get fixed if you decide not to provide the information they need.

[sharp raft]

yeah. even i wanted to share. i need time too. it's not some run without loss again.