#auto chest deleting items

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proper sparrow
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› reproduction steps: loading up save file/loading next day
› repro rate: twice since after hotfix v1.1-1220 and v1.1-1221, has only happened so far to the auto-chests on the left side in sheds
› game platform: steam
› game version: v1.1-1221
› input mode: keyboard and mouse
› attachments: 1st screenshot: should have 400+ osmium cactus
2nd screenshot: should have 800+ osmium strawberry juice

knotty sage
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Hello there! Thank you for your report. I'm sorry for the late reply and for the missing items in your chest. Luwak_Sad_Emoji
May I ask if the issue still occurs in the most recent Steam hotfix? 😮

proper sparrow
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thank you for reaching out! it was definitely a shock seeing the items gone as i've encountered the bug during beta but not since official release. Llama_Sad_Emoji and yes, i've recorded a video during the recent hotfix v1.1-1223 to hopefully help showcase the issue.

proper sparrow
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for added context; winter 2 shows both osmium cactus and osmium strawberry juice gone, fall 28 shows only strawberry juice gone, fall 25 once again shows both items gone, and fall 20 shows both items are in their respective autochest.

knotty sage
proper sparrow
prime tundra
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i have reasons to believe i have this same bug as well. i always put the cofee bean found by my animals but there were never gesha coffees output on my chests

proper sparrow
prime tundra
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that makes sense. the items i do have in my beehouse automation which i placed outside seems to always be complete

knotty sage
knotty sage
prime tundra
knotty sage
sage gulch
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I am also having this issue. I will put in 40-70 sugar cane into the automated chests located in my shed and will only get about 20 of it back in cane nectar and all the kegs will be totally empty with no sugar cane in the auto chests.

prime tundra
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here are the videos. i waited for the wine to finish. on the first one, you can see what items are in the chest, exactly. on the second one, the auto chest is working, distributing the juices around and taking the wine, except the wine disappears as soon as it reaches the autochesy

knotty sage
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Thank you for providing the details, everyone. I'm sorry again for the missing items. surprisedstatic
Our team will need more information to investigate this issue.

Do you happen to move the Auto Chest or buildings before the items in the Auto Chest disappear?
Can you let us know your detailed activity before the issue happens?

If you happen to be able to replicate this issue, is that possible to share a video with us of when you place the items in the Auto Chest, and when they disappear?
It will be really helpful for our team, so we can replicate the issue on our end. Kindly share with us your Save and Backup files too, when the issue appears. Thank you so much! Butter_Saranghae_Emoji

prime tundra
# knotty sage Thank you for providing the details, everyone. I'm sorry again for the missing i...

i have this setup for a while now. i did the usual setup, had the autochests placed, then the kegs, then i placed the items inside. then i added aging barrel later on.

as for the disappearance, my video showed it at the last few seconds, when the wine appeared on the autochest and then disappeared immediately. when i clicked out of the autochest, there is no longer any rotation of wine. plus the number of wine that i received was unequal with the one that got finished.

#

i think this is the save i had for this, the one with Athlyn as the name of the farmer

sage gulch
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I did not move any auto chests, kegs or the shed prior to this issue. The shed itself was set up pre 1.1 and was working totally fine in 1.0. My routine is to wake up, run to the greenhouse harvest all my sugar cane let the animals outside if weather is good then run to the left most shed and drop in all my osmium and gold sugar cane into the chests grabbing what nectar there is to sell. Afterwards I exit the shed then check my ponds and insect houses (still not producing either) then run to the rightmost shed if needed for other processing. After than I run around foraging, harvesting, visiting the savannah if I need to and diving as I have started working on the underwater farm. I am not sure if this is a key part but I do play on Steam Deck just in case that is of any use. I will try to get video later when I have time to sit and play.

sage gulch
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I am not sure what the issue was but I cannot seem to replicate the issue after updating from v1.1-1223 immediately to v1.1-1225. The last time I for sure saw the bug in v1.1-1223.

proper sparrow
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i'm still experiencing my osmium honey missing in v1.1-1225 on winter 1 with a fresh playthrough i started from fall 26 and fall 28 still had honey. i didn't save the day despite having gone through to midnight, but in case save file is needed.

knotty sage
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Thank you for adding your details here everyone! I'll relay this to our team for checking.

urban hawk
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I did not have any auto chests or shed before the update. The auto chest outside the shed deleted a stack of flowers that I had. Inside the shed it deleted a stack of coal. I am sure I lost many other items because I put all my blue quality items in these chests when I made them to start processing but I did not know how many I had. The auto chests are also still not functioning properly and moving items from the chest into the machines. Have to destroy and re-create the chests multiple times a day to get them to work again which defeats their purpose. Especially with the recycling machine. PC, Steam, v1.1-1225 with a new game after the update.

knotty sage
# urban hawk I did not have any auto chests or shed before the update. The auto chest outside...

Hi Lissi! Thank you for adding your report here. To help us investigate this, could you please provide the information below?

  • Do you still remember the in-game date and time when you first placed the items (flower and coal) in the Auto Chest storage?
  • How many in-game days have passed after you placed the items and they went missing?
  • Could you please describe your detailed activities on the day or before the day the missing items issue happened?
  • Could you share your Backup folder in a zip file here?

As for the machines not working or stuck, we've received a similar report here: https://discord.com/channels/623097219628662784/1270085763064664084
It will be helpful if you add your info on this issue there so we can track it in one thread. Thank you so much!

charred dew
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Hi, I think i also have the same issue. I'm not so sure when it start to happen but almost of my ACs act wired like not put material in machine or keep things disappear (both in and out of shed). After try to replace AC several time and it's not work, now I put 2 different tree seeds in first 2 slot of each AC instead (to let it take seed instead of my precious thing even seed have any business with bee house so actually it shouldn't gone) and until now those seeds still keep disappear.

  • Game platform : PC Steam
  • Game version : v1.1-1225
  • Input mode : Mouse and keyboard
  • Attachments : video record of cactus honey production 2 lots (I don't have discord nitro and clips are quite long so excuse me for sharing link instead)

LOT 1 << https://1drv.ms/v/s!AuEiUiN_8FgLiIMk3mFuKdM5n-sbFw?e=LRGmgC
LOT 2 <<
https://1drv.ms/v/s!AuEiUiN_8FgLiIMniaMZtvKN7_cOTQ?e=qku7Em
Full record <<
https://1drv.ms/f/s!AuEiUiN_8FgLh_5z6oXjN9Ikau4uUw?e=ARt7wY

For more information

  • Normally I will collect cactus honey everyday that dividable by 3, beforehand nothing special, wake up - pet pets - take care of land farm, also for after that just took honey to aged as mead - check up merfolk errand - underwater farm - critter or insect traps - foraging - trash farming in the cave.
  • Every building in farm (shed, pond, coop, barn etc.) exist long ago before 1.1 and never occur any issue.
  • No use of architect desk in any day in the record.
knotty sage
# charred dew Hi, I think i also have the same issue. I'm not so sure when it start to happen ...

Hello Larry! Thank you for adding your report here with the details. We've checked the videos you've shared. May I ask if you can replicate the issue, is it possible to share your detailed in-game activities when you place the items until they disappear?

If you could record your activities, it would help us understand where the issue is happening which ultimately speeds up the process of our team to reproduce the issue and fix it.
In the meantime, we will also actively investigate this issue. Thank you so much! goatlove2

novel fable
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Put in 20 tea leaf for keg processing, got 2 green tea as output when i checked a few days later. This is a very annoying bug. Will try with 10 and see if it keeps happening. Steam v1.1-1225

knotty sage
# novel fable Put in 20 tea leaf for keg processing, got 2 green tea as output when i checked ...

Hi! I understand the frustration of losing many precious items that have been working on. 🥹
Our team still needs more detailed info to find the cause of this issue. Could you please report the following information below?

  • Can you let us know the in-game date and time when you first placed the items (tea leaf) in the Auto Chest storage?
  • How many in-game days have passed after you placed the items and they went missing?
  • Could you please describe your detailed activities on the day or before the day the missing items issue happened?

If you happen to be able to replicate the issue, kindly send the save and backup file. Some videos related to this will be also really helpful. Thank you so much! approve2

novel fable
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Well the tea was not that valuable anyway but it's worse that i am highly suspecting that they are deleting my Cactus Mead in the cellar too when i found this out.

Tested to repeat the issue but no luck this time, i would guess because i checked the day after. All tea was processed and still there so probably takes a few more days til the chest deletes it.

Think i put the 20 tea in during the end of winter year 2 just to have a few for gifts, then i forgot about them and checked in the beginning of spring year 3. (I think it was the 10th of spring year 3.) So i would say about 1-2 weeks maybe? Don't have a more exact date as i forgot about it sorry.

I have been mostly planting on my underwater farm to try and unlock all the seeds in the store lately. I also release all my barn animals during the mornings and give my husband Scott a kiss because he is such a sweetheart. goatlove2 Other then that i just go to sleep to make my crops grow faster.

charred dew
# knotty sage Hello Larry! Thank you for adding your report here with the details. We've check...

Hi, these are record from Fall 21 to 28, year 4. And because I short of cactus flower also they take days to process, so I extend an observation to animal artisan product.
https://1drv.ms/f/s!AuEiUiN_8FgLiINofNXGRrLdOLzNZg?e=yLtU7d
Here are timestamps when I check ACs
Fall 21 ; 04:30, 22:00 [loss], 39:20, 42:58
Fall 22 ; 03:25 [loss], 35:00, 57:09
Fall 23 ; 02::45, 55:05
Fall 24 ; 05:10, 20:34 [feed]
Fall 25 ; 01:47, 09:00 [loss], 42:35 [feed]
Fall 26 : 03:10 [loss], 44:15
Fall 27 : 01:55
Fall 28 : 03:23 [loss]

knotty sage
knotty sage
# charred dew Hi, these are record from Fall 21 to 28, year 4. And because I short of cactus f...

Hi Larry! This is very very helpful, thank you for the videos and the files. May I ask if you always restart the game each in-game day? Also, can you let us know your in-game time speed?

Allow us to confirm, that the items in the Auto Chest that connected to the Bee House are not disappearing. The issue always happens on the Auto Chest that is connected to the Mayo Machine. Is that correct?

charred dew
# knotty sage Hi Larry! This is very very helpful, thank you for the videos and the files. May...

Glad to hear it can help.

  • Yes I will exit the game every in-game day reason for rest and/or prevent game freezing.
  • 50 %
  • No, items in ACs that connect to bee house usually disappear (mostly at first slot) that's why I bring it up here (refer to my first comment). You can see that on day 25 I had feed cactus in the lines then on 28 oak seeds had gone (3 days in-game, match with time of honey process), and this still happen on Winter 3 and 6. Normally I will check animal product only on Thursday but unlucky that the timing of the record and current cactus honey process were not quite match (No cactus from green house as a main resource to feed in the lines yet on 21th-24th to replicate the issue) so I extent an investigation field to record at shed of animal product since they have a short processing time so it able to follow up everyday. Surprisingly I don't know why cheese-line act good this time since it usually have the issue too.
    I'm not sure about this, but it seem to happen with mass product or if raw material have more than machine capacity in one round. As on 24th I fed ~ 30 cactuses in 16 bee houses loop (cap 48) and 12 cactuses in 8 bee houses loop (cap 24) and nothing loss on 27th, also loom gesha-keg and oil press line tend to have less chance when compare with mayo or cheese line.
knotty sage
neon mason
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I suspect I'm having this too. I notice it when starting up the game from steam. My chest 1st 40 slots were full both times. 1st it deleted all my sugar cane (100s) and now it deleted most of my wheat. Its my line running kegs, and I actually think it's deleted the wheat twice. (I'm in summer so added multiple harvests). I'll check my saves later today and submit them. I won't have the back up for the sugar cane, but I just noticed the wheat gone yesterday (irl) and no beer.

neon mason
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From the pics you can see I had wheat on the 23rd of Summer, but no more wheat on the 24th, nor any beer. What is odd is when I originally played the 24th I rescued the osmium wheat out of that autochest, and that is when I noticed there was only osmium wheat left and none of the others. I then quit the game after saving, and reloaded a few hour later to the 25th and then all the wheat was gone except what I had in the mills and pockets.

knotty sage
pure panther
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Adding a +1 to the autochest eating stuff.
I had a stack(999) of gold strawberries in each of my autochest rows in my shed. I had the same set up working for about a month plus before I full sent on a stack. I started save scumming to get rain to catch a fish and then had the autochests delete ~1600 strawberries (one in each row). The finished product however remained (stawberry jam).

My cellar set up survived, all juice and raw pinapples being turned to wine remained

playing on 1.1-1226

edit: Realized I uploaded the Wrong Saves so my saves are probably useless

knotty sage
proper sparrow
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i'm not sure what happened but i was testing v1.1-1226, and the problem seemed to fix from fall 28 to winter 1 (start of day) where my osmium honey stayed in the auto chest. i did not go further than that before closing the game, and i logged in today to find that the honey is no longer there despite not playing or changing anything. the save file is from the day i tested v1.1-1226, since i didn't save to go to winter 2 once seeing the honey gone.

keen sonnet
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Hi, just jumping in to say I’ve had this issue happen twice (that I’m aware of) on PS5 on 1.1-1226. I put in ~800 trash into an auto chest and the recycling machines only produced around 25 scrap with the rest disappearing overnight. I also had a few hundred cotton in another auto chest and the looms produced no cloth at all with my cotton disappearing overnight. My wool produced in the loom without issue. I don’t have any screen grabs though and haven’t managed to reproduce it (but also haven’t tried for fear of losing bulk items).

solemn topaz
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Experienced the same on v1.1-1226
Steam deck
Auto chests are partnered with 14 kegs in the right section of the shed. Lost my crops starting from row 5 of the auto chest.

indigo cosmos
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Please check this painful bug. I'm also one of those who got
Auto chest machine eat everything.

knotty sage
#

Hello everyone! Thank you again for adding your updated report and reporting that you've had the same experience here. We sincerely apologize for the missing items caused by this issue.

The team is actively working on the fix. If we have any updates or need any other details, we will get back to you. Appreciate your understanding during this process! 😊

restive shore
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Not sure if you need to know if more people have the issue but same here, items keep being deleted on random days. Playing on PC, version 1.1.226. Last deleted items were the eggs for the lioness that took just ages to get and make 😭

jade jackal
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I just had this too, and I saw mention of the "left side of sheds" before. I had a setup where I made a row of 6 auto chests from the top-left corner, then I placed 6 extractors on the left sides and 3 furnaces from bottom to top on right side, leaving 3 spaces at the top right side for more furnaces later.

After building it, I then placed in some of each kelp, and 80 gold ore alongside 100 glass and 100 coal for future processing. Immediately I observed it consume all 80 ores, watched them go down the belt and after reaching the end and going around to the right side they came to the first furnace and filled it - then the rest looked like they went back to the chest but didn't, and the others that hadn't passed the left side just disappeared at the switch to the right side and never came back.

All 80 gold ores were consumed, only 1 furnace was filled (25 ores) also only 1 of each type queued, so it left 3 extractors empty and only put 1 type of each in.

Hopefully this helps, and might be able to be replicated.

hollow bear
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I have noticed this issue a number of times now. Many times I am not confident because I have a number of chains and I can't remember if I picked something up already or not. But yesterday I put exactly 32 cranberries in my mason jar auto chest chain, and when they were all done, only 6 were left. I am certain I had not touched anything in between and had been doing it as an experiment. Another notable instance was when I was harvesting all my cactus blossoms. I put all the osmium ones directly into the auto chest chain with my bee hives as I got them, and all the rest went into an auto-chest chain with slimes of transmutation to raise them up to osmium. I had over 300 in the auto chest, and one day they were ALL gone. That was a crushing blow. And now I am scared to put them in there, so I put them in in tiny batches and it takes a lot of time going back and forth trying to make sure the bee houses stay filled. All told, I have probably lost a LOT of things to being eaten by the auto chests. And also lost a lot of time because I do not trust them any more and am scared to put things in them. 😦

urban hawk
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I put only 25 of each item in there at a time......

edgy seal
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I have had this issue a lot recently too. Very frustrating as have lost 100’s of items

knotty sage
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Hello everyone. I'm so sorry that your items went missing because of this issue 😥 For now, we've had enough information and the team is actively working on fixing this! Please hang in there. DenaliYes_Matteo

If you haven’t progressed further, you can also revert to a previous in-game day using the Backup feature to go back to the previous day when the items are still there. Here's how:

  • Go to Settings in the game and select the Game category.
  • Scroll down and find "Show Backup", then set it to "Yes".
  • Return to the main menu.
  • When loading your game, check the box in the corner labeled "Show Backup".

Thank you again for your patience and understanding during this process! 🙌

solemn ledge
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I just did the update for PS5 yesterday and am still having this issue. I'm also have a new issue with items being deleted from my inventory. But I made a bug report for that one.

I've decided to completely stop using auto chest for now.

prime tundra
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did they ever solve this? an update is highly appreciated since im really just waiting for this to be solved before i play the game again

knotty sage
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Hello @solemn ledge @prime tundra,
We're really sorry that this issue is still occurring for you and for the delayed response. : (

Could you share your game platform and version with us? In the meantime, I'll follow up with the team to recheck this.
Thanks for your patience!

ornate ice
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I can't believe this bug still hasn't been fixed?