#crashes every time I now try to leave the house PS5

1 messages · Page 1 of 1 (latest)

versed sorrel
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Was partially going through the steps of the starlet exhibition, until suddenly the game completely crashed after all the cutscenes, every time I reload the game , I’m lucky enough to get 10-15 seconds before the game crashes, or when I try to leave the house it instantly crashes.

I noticed a “show backup” option in the settings , so turned it on to see if I could back track a day , which it did but alas the same still applies.

dreamy steppe
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Hello @versed sorrel. I'm really sorry about the crash! Can you share a video of the issue? 😮

versed sorrel
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I wish I could but as of now I’m unable to even access the game, it won’t even boot up at all, currently uninstalling and reinstalling the game

versed sorrel
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Apologies the error code ps5 “ce-108255-1 “ is now being displayed, which would indicate an error on my end, but I will also check to make sure the game is not the root cause after a factory reset has taken place. please feel free to delete the post if necessary.

dreamy steppe
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Hello @versed sorrel. I’m sorry for not getting back to you sooner 🙇‍♀️

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Can you let me know if the issue still happens in your game?

versed sorrel
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Hello Dinda,

No the crash no longer happens as I discovered it was a problem with the Ps5 and not the game itself. The error code is a problem in reference to hardware used to boot up ps5 games. At the time I was still able to play ps4 games which is why I was led to believe the fault was game specific.

Console was repaired and the game worked fine, apologies for not responding with my findings.

dreamy steppe