#Crash sometimes
1 messages · Page 1 of 1 (latest)
Hello the same thing is happening on Steam
Hello @fringe stone. We deeply apologize for the inconvenience you’ve experienced due to the crashes in our game 🙇♀️
To assist you better, could you kindly provide the following details:
- How long you've been playing in a day (real-life) before this crash happened?
- Have you successfully completed one in-game day before the crash happened?
- What game speed setting did you choose when playing the game? You can check it on the setting.
- What is your current in-game season and year?
- How many auto chests do you have?
- Have you healed the Coral tree and become a merfolk?
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
Thank you for your cooperation! 🙇♀️
Hi! Can you create a separate report for this and attach the crash log? You can access the crash log by copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes then filter the date to the recent one, and send the .xml file to your new report! Thanks 
Hello Dinda!
-
How long you've been playing in a day (real-life) before this crash happened?
i'm not sure, i think sometimes crash im 20 minutes, sometimes 1 hour, and so on. Doesnt have a standart. -
Have you successfully completed one in-game day before the crash happened?
Yeah, a lot. The crashes are many but sporadics, sometimes my game crash two times in a day (in-game), other times i can play 5 (example) without crash. -
What game speed setting did you choose when playing the game? You can check it on the setting.
Standart game speed -
What is your current in-game season and year?
I i'm autumn in Year 2, but i dont think this is a problem, because crashs happened in summer to. -
How many auto chests do you have?
I have 63 auto chests, but constantly working there must be about 52. I noticed that the more chests the more the game's FPS has a chance of dropping, but the crashes happened when i sleep, The game accounts for the money and when it's time to save it crashes -
Have you healed the Coral tree and become a merfolk?
Yes -
Can you share a screenshot of your town rank progression in the journal, and your farm layout?
same thing is happing to me on xbox
@remote tapir Im not sure, but i started to back to menu everday after save and the crashes is gone, so I believe that crashes occur when we play days in a row, for me this tactic is working
This happens to me too and i’m also on xbox series s :((
Thank you so much for this info!! I'll relay all of it to the teams to help them investigate this issue 
I see! Thanks for letting us know about this. Oh! And one more thing, can you tell me how many donations have you offered to the museum? 😮
Are you playing on Xbox S too?
Hi! Can you share this info too?
- How long you've been playing in a day (real-life) before this crash happened?
- Have you successfully completed one in-game day before the crash happened?
- What game speed setting did you choose when playing the game? You can check it on the setting.
- What is your current in-game season and year?
- How many auto chests do you have?
- Have you healed the Coral tree and become a merfolk?
- How many donations have you made to the museum?
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
yes I am on xbox series S too
I see! Can you share this info too? This would really help us determine the issue.
- How long you've been playing in a day (real-life) before this crash happened?
- Have you successfully completed one in-game day before the crash happened?
- What game speed setting did you choose when playing the game? You can check it on the setting.
- What is your current in-game season and year?
- How many auto chests do you have?
- Have you healed the Coral tree and become a merfolk?
- How many donations have you made to the museum?
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
sure anything im happy to do anything to help you with this issue
- How long you've been playing in a day (real-life) before this crash happened?
erm it's hard to say really cause I can go on it and do just 1 in game day then try saving it and it will crash today iv been on since half 9 am bst and tryed to do a in game day and each time iv gone to bed to save it's crashed so iv had to redo the same day again about 4 times now and I had just donated stuff to the museum and offered stuff at the lake temple and iv had to redo and got different each time from the Fossils, coffters
- Have you successfully completed one in-game day before the crash happened?
some times I can complete one in game day and some times I can't like today
- What game speed setting did you choose when playing the game? You can check it on setting.
game speed setting is at about 50% was at 100% cause I didn't know I could change it till someone kindley told me
- What is your current in-game season and year?
summer Thursday 25 and year is year 5
- How many auto chests do you have?
I don't have any auto chest it's just regular wood ones
- Have you healed the Coral tree and become a merfolk?
yes healed coral tree and now Iv become a merfolk I have a tail 😀
- How many donations have you made to the museum?
please find attached picture of the collection from the museum please let me know if you need anything else for this one and where to find it
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
same again please find attached pictures iv not done much with my farm iv just placed thing out that is need and that's it
@fringe stone same here...
Ofcourse!! i’ll share the screenshots below
How long you've been playing in a day (real-life) before this crash happened?
- Only like 1-2 hours irl
Have you successfully completed one in-game day before the crash happened? - It happened the night before and then so i continued playing the morning after, played 1 day (in game) and it froze, i restart my xbox and play again, after the same day in game it crashed again everytime I save
What game speed setting did you choose when playing the game? You can check it on the setting. - 70% as of currently but sometimes lower if i’m going in mines
What is your current in-game season and year? - Year 5 fall 2
How many auto chests do you have? - 7/8
Have you healed the Coral tree and become a merfolk? - Yes
How many donations have you made to the museum? - 322
- Can you share a screenshot of your town rank progression in the journal, and your farm layout?
It’s making me sad 😔 it’s crashed again 3 times today
I offered 303 donations
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How long you've been playing in a day (real-life) before this crash happened?
About 30 minutes to 1 hour -
Have you successfully completed one in-game day before the crash happened?
Yes. Because the crash happened randomly -
What game speed setting did you choose when playing the game? You can check it on the setting.
I'm on 50% -
What is your current in-game season and year?
Summer Year 3 -
How many auto chests do you have?
19 -
Have you healed the Coral tree and become a merfolk?
Yes -
How many donations have you made to the museum?
326 -
Can you share a screenshot of your town rank progression in the journal, and your farm layout?
Iyass off course darling @remote tapir
My game crashes many times too
It‘s so frustrating
-
How long you've been playing in a day (real-life) before this crash happened?
About 30 minutes to 1 hour -
Have you successfully completed one in-game day before the crash happened?
No -
What game speed setting did you choose when playing the game? You can check it on the setting.
I'm on 50% -
What is your current in-game season and year?
Winter Year 1 -
How many auto chests do you have?
No one -
Have you healed the Coral tree and become a merfolk?
Yes -
How many donations have you made to the museum?
217 -
Can you share a screenshot of your town rank progression in the journal, and your farm layout?
try going to sleep with an empty inventory, I am very unsure if that fixes everything but it did for me (at least today)
okay i’ll try it! thanks 🙂
is there an update please been as we all have sent evrything
hello guys, some tips to avoid the crash (I've been doing it for a while and it's working, almost 15 days in a row without crash):
Sleep with empty inventory (ALWAYS) @solemn vine Tip 🤝🏻
Always reset the game or back to menu after sleep
Pay attention to small bugs during the day, your game will probably crash, see if it is recurrent and avoid making even an update
That is it. The first and second tips are mandatory. Good game for everyone, good lucky to 🤝🏻😘
Thank you for sending the info, everyone! I'll let the team know about this 😉
And sorry for not getting back to you sooner!
We'll let you know again once we have news from the teams. Thanks guys! 🙇♀️
This is ridiculous my game still crashes everyday when I sleep sometimes it will save some times it doesn’t this so unacceptable the this is still happening what can’t they they just fix the crashing why do u keep putting out updates but won’t fix the biggest problem
Hi @fringe stone @quiet marsh @late wadi @lyric hollow @tranquil condor and everyone here. I'm happy to share that we've fixed various crashes that happen on Xbox (especially Xbox Series S), with one of the fixes is a crash after saving the game and your character went to sleep. Please update the game to see the improvement and check out the full list of hotfixes here: #📋coral-changelist message. Thank you for your patience and we're sorry it took this long to fix! 
Stop lying I redownload it to literally crash before the day was done @remote tapir
Hi. Please create a new report for this. Thank you!
thank you very much sorry for the late reply. iv update the game on my xbox series s. At the moment the only issues I'm having at the moment is the game dashboarding me when in the middle of playing and also there is lagging and freezing quite a bit
Hey, no worries! Can you let us know what you mean by "the game dashboarding me" and if you have a video of it, that would be really helpful for us! 😮
Also, the teams are aware of the lagging and freezing issue and is currently working on it. Thank you! 
I mean I can be in the middle of an in game day and the game will just close its self off and take me right back to my home screen of my xbox so then I'm having to reload the game and do everything again. I'm sorry but don't have a video of it if I can get one i will try and get one the next time I'm on my game.
Having the same issues on Xbox series-x
Same here Xbox-X
Ah I see, then can you create a separate report for this? You can include all the details of your activities before the crash happened too! Thank you 
@woeful badger @steady bronze please create a separate report for this. Thank you! 
@remote tapir I don't have the technical expertise to make an in depth report with all of the information required to make a report. I am having the exact same issues on the exact same console gen. Literally same exact. It would look the same. Thank you for looking into the issues though! Hope to see a fix soon 🙂