Merfolk Tail Bug

[limpid fern]

Hi! There seems to be a bug on one of the tails available. It wasnt available for sale after getting a different tail, so my mom redid the day to get this tail. But when going into the menu or the clothing shop it shows up as a completely different tail as well.

Pictures included: outside of menus shows chosen fancy tail. Menu shows the incorrect tail.

On PS5 v 1.1

[elfin vale]

I will forward it to the team for checking, and we will getting back to you if we need more details!

[elfin vale]

Hi @limpid fern To have a better look, can you please send us a video about the issue you mentioned above? thanks a lot!

[flat sundial]

Where is the first picture from? Did you take it in beta? That tail is available after finishing a quest in the ocean that comes after rank A.

[limpid fern]

I am currently not home and will send one when I get back ;o;

[limpid fern]

The first pic and second pic are a minute apart, from 1.1 play just today on the ps5. My mom (the player) isn't even at rank A yet (rank c). But it was available when first choosing the tails

Neither of us played beta ;^;

If I did anything wrong with the report Im sorry 😭

[flat sundial]

You didn’t do anything wrong. This was a bug that got fixed in beta so must have snuck through onto consoles.

[limpid fern]

Ill be sure to get a video soon for extra help. Thank you for letting me know

[flat sundial]

It will get fixed. Don’t worry.

[limpid fern]

Update: it is showing the correct tail in the Tidal Threads shop and the Menu now: the fancy tail. However if my mum's not supposed to have the tail then I am lost.

This is it showing correctly now. Before itd show a completely different tail in the shop and the menu but the fancy one outside of both.

[pallid forge]

I'm having a bug with this tail too! I chose it at first but wanted to see how the others looked so I changed it but now the original fancy tail doesn't show up anymore

[elfin vale]

Can you share a video of the issue? Thank you