Cannot Leave Area in Merfolk Kingdom | Stairway Games | Page 1

muted slate Jul 23, 2024, 4:23 AM

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If I go down the stairs to the area in the Merfolk Kingdom where the General Store and Tattoo Shop are, I can't go back up the stairs. It's as if there is an invisible wall, and I can't find any angles to "slip through," so I always have to either restart my day or use the "I'm Stuck" button to get out. This was something I encountered before the 1.1 update as well, still happening after the update.

lusty lantern Jul 23, 2024, 4:28 AM

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Hello @muted slate Can you tell me your game platform? If you're using steam PC, can you send us your save file? Thank you

muted slate Jul 23, 2024, 4:37 AM

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Yes of course! Sorry, I didn't see the guidelines post prior to posting this... I have now attached the save file and additional info requested in guidelines are below.

Repro Rate Every time I have gone down into this area -- haven't done this more than a few times because the shops weren't open before anyways.
Game Platform Steam PC
Game Version v 1.1-1198
Input Mode Keyboard and mouse

📎 DailySave_2.sav

lusty lantern Jul 23, 2024, 7:25 AM

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muted slate Yes of course! Sorry, I didn't see the guidelines post prior to posting this... ...

Hi @muted slate Can you tell me your activities before? or do you have any recorded video of this bug? We had tried to reproduce this issue, but unfortunately, this issue didn't happen on our end

muted slate Jul 29, 2024, 12:11 AM

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Hello @lusty lantern Here is a video of the bug. It's like an invisible wall is there. In this video, I am able to get back up the stairs like I have slipped through a crack or something, but that is the first time I have ever been able to get back up them.
I don't believe I do anything differently before or after entering this area than usual. Before this video, I woke up and went straight to this area.