crashes

[old orbit]

Hi devs i got the crashes again before i can save the game just got it after the update before that not problem at all i am the series s its not every time but very frustrating if you done alot on that day lost all progress😔

[lusty leaf]

Hi Stefan! Thank you for reporting the issue, and I'm sorry the crash happened in your game 🙇‍♀️

Can you tell me what activities you were doing before the crash happened? 😮

[old orbit]

I was busy on my farm nothing out of the ordinary

[old orbit]

Maybe it has something to do with it but i am busy with starlet expedition

[old orbit]

@lusty leaf i know for sure now it happens every time when i go too the blacksmith or lab and proces nodes or coffers

[old orbit]

Update i has too do with the museum because every time when i donate something i get a crash

But i am not sure either because there are time i can donate so i am confused😅

[old orbit]

I am sure now sorry for the confusing things but my game crashes before saving when i donated a item too the museum

[lusty leaf]

Did it crashed instantly after you donate items to the musem? 😮

How many items have you donated so far?

[old orbit]

No i tried too save and crash

[old orbit]

290

But i am not sure anymore the moment i think it is the problem then it works fine so i am not sure whats the problem with the crashes the only thing thats the same is that it crashes before saving every 3 to 6 saves

[lusty leaf]

Ah! I see. So you've successfully completed 3-6 days before it crashed when going to sleep? 😮

[old orbit]

Exacly and sometimes the game crashes when i use the inventory mutch

[lusty leaf]

Can you tell me what's your game speed setting that you use? 😮

[old orbit]

The only thing i can find about speed is the game time that 100%

[old orbit]

@lusty leaf hi dinda i think it has too do with the museum or the lake i am not sure witch but my game crashes more often when i donate too the museum i hope it helped too find the problem

[lusty leaf]

Thank you for this info! Can you please share this info to help us investigate this issue too:

• How long you've been playing in a day (real-life) before this crash happened?
• Have you successfully completed one in-game day before the crash happened?
• What game speed setting did you choose when playing the game? You can check it on the setting.
• What is your current in-game season and year?
• How many auto chests do you have?
• Have you healed the Coral tree and become a merfolk?
• Can you share a screenshot of your town rank progression in the journal, and your farm layout?

[old orbit]

1 Between 1 and 1:30
2 Yes it happens between 3 to 6 in game days
3 100%
4 Spring year 5
5 None
6 Yes i did

[lusty leaf]

Thank you for sharing this info with us! I'll inform this back to the teams and get back to you again if we need more information 🙇‍♀️

[lusty leaf]

Hi @old orbit. I'm happy to share that we've fixed various crashes that happen on Xbox (especially Xbox Series S), with one of the fixes is a crash after saving the game and your character went to sleep. Please update the game to see the improvement and check out the full list of hotfixes here: #📋coral-changelist message. Thank you for your patience and we're sorry it took this long to fix!

[old orbit]

Thank you so mutch for sharing @lusty leaf ❤️❤️❤️