vast prawn
It's currently the Winter Fair in my game, and I triggered the Walter heart event (unsure which one it is, I haven't been keeping track of them and wasn't expecting to run into one). This is a pretty rare issue (I doubt most people will hit the hearts during the winter fair lol) but I wanted to note it!
And I'm playing on steam, forgot to mention
bronze adder
Hello Calida! Thank you for bringing this to us. 
Are you playing through Steam PC or Steam Deck? Can you tell us the in-game date and time when the cutscene happen?
vast prawn
Steam PC! and if I'm remembering correctly, it was around 8:50 am on either Friday or Saturday (19th/20th)
bronze adder
Got it! Can you also share your save and backup file with us so our team can take a look closer?
You can copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved, then zip the SaveGames folder into one file and drop it here.
vast prawn
hopefully i did this right!
bronze adder
That's correct! Thank you. 😉 Also, do you happen to have a video recording when the cutscene happens there, Calida?
vast prawn
no video unfortunately, just the one screenshot
bronze adder
It's okay, Calida! I will relay this to our team for checking. We'll get back to you if we need any other info. Thank you!
lone prawn
I also had the same issue. Also through Steam on PC. Mouse and keyboard.
bronze adder
I also had the same issue. Also through Steam on PC. Mouse and keyboard.
Hiya! Thanks for adding your report here. Can you let us know the in-game date and time when you see the cutscene? Do you happen to have some screenshots or videos of it?
lone prawn
sadly I continued to play as it was evening in-game and I'd done quite a lot that day and didn't want to loose it. I think it was the first or second day of the winter festival, though as I had forgotten about it.