Quest Crash? | Stairway Games | Page 1

bright narwhal Jul 6, 2024, 10:49 AM

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Hello Hello! I am brand new to this game, and have experienced an unwelcoming, very concerning amount of crashing. 🫠 I run a gaming pc with all new parts and plenty of space on my hard drive. 🙃 I am currently only on day 8 spring time of this game, and i crash every time I go towards the left over the log for the quest to talk to the guy. I even turned my specs down on the game and it's still crashing me. I play on PC on steam. Does anyone have any advice or what could possibly be going wrong? Each time it crashes I get the bug report for the game that pops up on my screen... Help. Please.🙏🥺😫

heavy lodge Jul 8, 2024, 12:34 PM

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Hello @bright narwhal. Thank you for reaching out to us and we're really sorry for the inconvenience you’ve experienced due to the crashes in the game 🙇‍♀️

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Worry not, I'm here to help you! Duck_Saluting_Emoji

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When your game crashed, did you receive any crash logs after that? If you do, can you share it with us by copy-paste this file path into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes then filter the date to the recent one, and send the .xml file here!

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Can you also share your device’s specifications details (CPU, GPU, RAM, HDD/SSD, etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/

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Thank you! 😊

bright narwhal Jul 9, 2024, 2:26 AM

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📎 CrashContext.runtime-xml

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CPU: AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
GPU: AMD Radeon RX 7600
RAM: 8.00 GB
HDD: 1.81 TB

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Is this what you needed?

heavy lodge Jul 9, 2024, 7:05 AM

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bright narwhal Is this what you needed?

Yup, thank you for sending the crash log and sharing your specs info with us! laugh2

bright narwhal Jul 9, 2024, 7:05 AM

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You're very welcome LEWDS

heavy lodge Jul 9, 2024, 7:06 AM

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Can you also let us know your quality preset? You can check it on the setting from the menu 🙂

bright narwhal Jul 9, 2024, 7:06 AM

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I have everything turned down to low I believe.

heavy lodge Jul 9, 2024, 7:06 AM

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Ah, I see! And after you turned it down to low, the crash still occurs? 😮

bright narwhal Jul 9, 2024, 7:08 AM

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Yes it still occurs. emoji_12

heavy lodge Jul 9, 2024, 8:01 AM

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Have you tried updating your driver to the latest version? 😮

bright narwhal Jul 10, 2024, 6:50 AM

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All drivers are updated.

heavy lodge Jul 10, 2024, 8:26 AM

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Have you tried to verify the integrity of game files to see if the issue is resolved?

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You can verify the integrity of game files by right-clicking the game on Steam Library > Properties > Installed Files > Verify Integrity of Game Files 🙂

bright narwhal Jul 11, 2024, 5:33 AM

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It's working again!! Thank you so much!!!

heavy lodge Jul 11, 2024, 6:44 AM

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bright narwhal It's working again!! Thank you so much!!!

Thank you for giving us an update! Glad that it finally works approve2

#Quest Crash?