Game Crashes upon loading

[simple lantern]

Hi, I've been experiencing crashes when i start the game on PC (both Steam's version and XBox PC Pass), I've looked around and have been unable to find a workaround. It sems to be from the Unreal Engine 4 as thats the dialog box that's showing the crash log.

EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 258] Direct3DDevice->CreateUnorderedAccessView(Texture->GetResource(),&UAVDesc,(ID3D11UnorderedAccessView**)UnorderedAccessView.GetInitReference()) failed at D:/Build/++UE4/Sync/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11UAV.cpp:116 with error E_INVALIDARG

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView()
ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHICreateUnorderedAccessView_RenderThread()
ProjectCoral_Win64_Shipping!FTextureRenderTarget2DResource::InitDynamicRHI()
ProjectCoral_Win64_Shipping!FRenderResource::InitResource()
ProjectCoral_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<FBatchedReleaseResources::Flush'::5'::BatchReleaseCommandName,<lambda_5beb31fd242d901e6eb3f90a964cb1ba> > >::ExecuteTask()
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit()
ProjectCoral_Win64_Shipping!RenderingThreadMain()
ProjectCoral_Win64_Shipping!FRenderingThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()```

[hot trout]

Hello @simple lantern. Thanks for sending us a report. Can you share your device’s specifications details (CPU, GPU, RAM, HDD/SSD, etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/ 🙂

[pallid oxide]

i’m also having the same problem

CPU: 12th gen intel(r) core(tm)

[simple lantern]

hi sorry for the late response,

Processor Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
Installed RAM 16.0 GB DDR3
System type 64-bit operating system, x64-based processor
GPU Nividia Geforce GT 730

[hot trout]

Thank you for sharing this! 🙌
Can you also tell us your quality preset? You can check it on the settings inside the game 😉

[hot trout]

Hi! Are you also playing on Steam? Can you share your crash log with us? 🙂
You can do that by copy-paste this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file)

[simple lantern]

Hi I've done all presets, low, medium and high

None of them get past the Humble Games logo

[hot trout]

I see. Unfortunately, there seems to be a compatibility problem with your device's graphics card. Coral Island requires a dedicated graphic card to play. You can also try updating your graphic card before you run the game. Thank you! 🙇‍♀️