Crashing when end of the day

[round meadow]

my game is crashing and it shows log like this
it would crash when end up the day
what else I can do to fix this
now I cant even end it at fall3 year 2

[slate jasper]

Hey @round meadow. Thanks for reporting the issue to us. I'm sorry the crash happened in your game 🙇‍♀️

Can you share the full crash log to us? You can access the crash log under this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 🙂

[round meadow]

I have searched in from pc already , and I found so many files

which one is it ?

[gentle sand]

I have this same issue. Everysingle day when im playing this game (Pc Steam) it crashes when i try to save and end day. And i lost everything what i have done. My PC specks are very good so that's not the issue.

[slate jasper]

Hi hi! Unfortunately, the files you sent above isn't the right one 😅
Can you try copy-paste this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes to find the crash log? It's the one with the .xml 🙂

Like this

[slate jasper]

Hi! Can you also share your crash log with us? 😉

[slate jasper]

Thank you! Can you tell me how many times you've experienced the crash? Is it always the same crash at the end of day? 😮

[gentle sand]

yes, it's always end of the day when i try to save, and it happened like every single day when i'm playing. And game day it happens like every other day. 😔 and i lose everything what i have done

[gentle sand]

and that's why i don't want to play now because i always lost everything 😔

[slate jasper]

Oh no! That's unfortunate 🙁 can you send us your save file so we can check it? Try to copy and paste this into your Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames and attach them here 😉

[fervent lotus]

The same thing is happening to me as well. I sent the crash reports over each time this has happened when prompted

[gentle sand]

Yeah, are you guys fixing this or not?

[slate jasper]

Alright! I'll share this with the teams for checking

[slate jasper]

Hi! May I ask where you sent the crash reports? Can you send them here? 😮

[fervent lotus]

Via steam, I am trying to locate the files from the earlier instructions you shared since, but I can always try a day again to generate another report to then see if it helps me locate the file

[slate jasper]

Alright. Please let us know when you do. Or you can try copy-paste this into your Windows Explorer: %localappdata%\ProjectCoral\Saved\Crashes to make it easier to search

[round meadow]

@slate jasper

I hope this will work

sorry for late response, I just came back from a trip in China.

[gentle sand]

hi. Any answers to me yet?

[slate jasper]

Hi! I’m sorry it took me a while to respond. I've forward your report to the teams, and we still need a few info. If you go straight to sleep without doing anything, does the issue persist? 😮

If yes, then can you share details of the activities that you do before going to bed? 🙂

[gentle sand]

No, it always happen when i have been doing story, farming and decoration stuff. So i can only play this game like i dont do anything. And i dont like that.

[rugged temple]

I'm having this bug too (playing on Xbox Series S). It doesn't happen every night, but about every 3 nights it crashes at the screen where it should be saving. I lost two great white sharks to the bug, and of course now they're not showing up when I fish 😭

Edit: make that 3 great white sharks now since it did it again. Even tried doing the "I'm Stuck" to see if that would make a difference, but forgot it just brings you do the end screen and it still crashed while trying to save.

[gentle sand]

yes, we need to have opportunity to save manually in this game! or that the crashes really fixed, because i don't want to play now and fear that im gonna lose everything.

[gentle sand]

@slate jasper , now i try the game after new update and now it's crashing middle of the day too. i lose everything again what i was doing.

[slate jasper]

Hi hi! Can you share your newest crash log with us?

[gentle sand]

Yes i can put i didn't get any help with my last case.. I have been waiting but nothing. So i stopped playing this game. I wait that you are fixing this, so many people has crashings all the time now.

[slate jasper]

We're really sorry for making you wait!! And thank you for replying. We're doing our best to solve this many crashes!

[slate jasper]

Thank you for sending your newest crash log! Can you tell me, are you in the middle of crafting something by any chance when this issue happened?

[gentle sand]

i was decorating

[slate jasper]

Can you tell me which decor items that you use to decorate?

[gentle sand]

Hmm i was decorating stable area, so fences and outdoor green titles, and outdoor furnitures, table and chairs

[gentle sand]

now i can't even open the game anymore

[floral sun]

I was mining in Savannah and the game crashed.

[slate jasper]

Can you share a screenshot of all the items that you interacted with before the crash happened?

[slate jasper]

Oh no I'm so sorry about this! Can you tell me what you were doing before?

If you tried to verify the integrity of game files, would you be able to open the game again? You can verify the integrity of game files by right-clicking the game on Steam Library > Properties > Installed Files > Verify Integrity of Game Files @gentle sand

[slate jasper]

Hi! Can you tell me what you were doing before? If you try again, does the crash persist?

[floral sun]

Before that, I dug up the savannah as usual. But there seems to be a time when the framerate drops and then bounces back. But now I can play normally. But I think there might be another chance that the game will crash.

[oblique jetty]

For the first time, my game crashed after the end of the day. During the day, I harvested crops, planted new ones, collected resources (wood, hardwood, grass, seaweed), bought a peacock, moved coop (then cancelled and moved again), bought a new outfit, crafted a solar panel, hung out with Mark on a beach picnic. I hope it'll help to find the cause

[oblique jetty]

I found the problem. During a visit to the carpenter, I asked to move the coop. After that, I reversed this decision and chose to move again, but to a different location. After the end of the day, the game crashes.

[mighty cedar]

I am getting the same crash messages shown in this chat throughout each day - all at different times there is no correlation to any action I'm doing for it to happen. Could crash after 5 mins or after 20. I'm on steam deck - it's only started happening after this latest update - please please say someone is fixing this 🙏

[peak rune]

Lately I’ve been having issues with my game crashing at the end of the day on the “saving game” screen. I’m on an Xbox Series S and I haven’t had issues with crashing often until the newest update. It seems to happen every few days so not every single day and it doesn’t happen if I go straight to sleep however if I do anything throughout the day and go to save it will crash.

[dense vale]

This is also happening for me om the Xbox Series S. It already did sometimes before the update. But after the update it has been more frequently.

[dawn notch]

Same as all above! Can’t finish a day without it crashing

[dense vale]

I know you all are working really hard on the game and appreciate it all cause I've really been enjoying this game. But these crashes end of the day are really getting discouraging 😅 next to the uncertainty if it's going to crash or not end of each day. I just spend a whole day in the Savannah cave (I think atleast a full hour real time) and got so many good items that I needed and then I went to bed and while saving it crashed before it actually saved 🙃 hope you can find the bug that makes this happen

[gentle sand]

Yes i have been doing that. Now game crashes every time when im trying to go to bed and save. I can't do any storyline things or talk to anyone, if i do that, game will crash.

and when i try to restart after crashing, it keep crashing all the time

[weary belfry]

I keep getting the same thing when I save it crashes especially if I’m farming or going to the mines every time I save it crashes i don’t know how to fix it I’ve even restarted the game which helps for a few days in the game then crash after saving after maybe 3-4 in game days I’m on console and I’ve lost a lot of progress 🥲

[proven bear]

Xbox player here. My game crashes every time I try to go to bed. Weird thing, it doesn’t crash if I go to bed in the merfolk kingdom, but in my own house it will save and then crash and close.

[proven bear]

Tested a theory. If I do nothing (ie. wake up go right back to bed) doesn’t crash, but if I leave my house to do anything at all, crashes every time I go to bed. Guess I won’t be playing at all.