#Crashing when starting the game, finishing the day, or moving from land to underwater, vice versa

1 messages · Page 1 of 1 (latest)

shy kelp
#

My game crashes almost constantly.

Reproduction steps:
Crashes usually happen when either:

  • I started the game (I play Coral Island every day, but at my first start, the game always crashes. When the UE4 report appears, I restart and send, and it will crashes again. If crashes happened until 3x I will restart my computer and in a really bad mood.
  • In game, crash usually happen when entering museum, so I will try not to enter the museum after doing something important
  • In game, crash usually happen when entering the undersea world from land, or vice versa.
  • When I finished a day, chances are I'm going to crash before moving to the next day, or just about to start the next day. The previous one is the most annoying because I have to restart the whole day again, groundshog day style

Repro Rate:
Tried 3 times and crashed twice.

Crash log :
see Below

Game Version:
v1.0-948

Game Platform:
PC Steam
I have a relatively high end PC
Microsoft Windows 10 Pro, x64-based PC
Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s)
GPU NVIDIA GeForce RTX 4090

I'm playing the game with constant fear. Please fix this game because I want to say that it is so good but it is infested with crashes.

shy kelp
#

This is the log for crashes when I'm entering underworld. It happen in all graphic scale, as I tested.

LoginId:532a8f69436b4ae376415bbb57f765b8
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000200000000000

VCRUNTIME140
ProjectCoral_Win64_Shipping!dtPathCorridor::fixPathStart()
ProjectCoral_Win64_Shipping!dtBuildTileCachePolyMeshDetail()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationDataLayer()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationData()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::DoWork()
ProjectCoral_Win64_Shipping!FAsyncTask<FRecastTileGeneratorWrapper>::Abandon()
ProjectCoral_Win64_Shipping!FQueuedThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()

shy kelp
#

This is one of the log for crashes when I'm about to move to the next day. This is groundhogs day really annoying crash

LoginId:532a8f69436b4ae376415bbb57f765b8
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

ProjectCoral_Win64_Shipping!dtPathCorridor::fixPathStart()
ProjectCoral_Win64_Shipping!dtBuildTileCachePolyMeshDetail()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationDataLayer()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationData()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::DoWork()
ProjectCoral_Win64_Shipping!FAsyncTask<FRecastTileGeneratorWrapper>::Abandon()
ProjectCoral_Win64_Shipping!FQueuedThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()

shy kelp
#

This is the log crash when I'm about to start a day

LoginId:532a8f69436b4ae376415bbb57f765b8
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

ProjectCoral_Win64_Shipping!dtPathCorridor::fixPathStart()
ProjectCoral_Win64_Shipping!dtBuildTileCachePolyMeshDetail()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationDataLayer()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::GenerateNavigationData()
ProjectCoral_Win64_Shipping!FRecastTileGenerator::DoWork()
ProjectCoral_Win64_Shipping!FAsyncTask<FRecastTileGeneratorWrapper>::Abandon()
ProjectCoral_Win64_Shipping!FQueuedThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()

robust moat
#

Hello @shy kelp. Thanks for sending us a report along with the crash log, and I'm sorry for the crash you've experienced 🙇‍♀️

#

Can you share your save file with us? 🙂

hearty moon
#

Hi, im having the same problem, my game crashes almost everytime and I cant even end my day so I have to play all over again

My pc:
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Intel Iris Xe Graphics
8GB RAM
Windows 10 Home Single Language
(All drivers are up to date)

Crash Report:
LoginId:db2ebdfb4a8bcbb646c9bcb408a7d378
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 684] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at d:\build++ue4\sync\engine\source\runtime\d3d12rhi\private\D3D12RHIPrivate.h:1181 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

ProjectCoral_Win64_Shipping!FD3D12BufferedGPUTiming::GetTiming()
ProjectCoral_Win64_Shipping!D3D12RHI::FD3DGPUProfiler::EndFrame()
ProjectCoral_Win64_Shipping!FD3D12CommandContextBase::RHIEndFrame()
ProjectCoral_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute()
ProjectCoral_Win64_Shipping!TGraphTask<FExecuteRHIThreadTask>::ExecuteTask()
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit()
ProjectCoral_Win64_Shipping!FRHIThread::Run()
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run()

What seems to be the problem? I don't know what else I can do.

shy kelp
hearty moon
robust moat
#

Hello again @shy kelp. Thanks for sending your save file to us. We've opened your file, going to the ocean and back to the farm, but unfortunately the crash didn't happen on our end 🥲

Can you share your full activities before the crash happened? If you can also share a video of the issue, that would be really helpful for us 🙂

robust moat
shy kelp
hearty moon
robust moat