game keeps crashing when i try to load my save file | Stairway Games | Page 1

sullen totem Jun 1, 2024, 4:33 AM

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every time i try to play and start it up its fine until i click on my actual save file and then it starts to load and then freezes. i got
LowLevelFatalError [File:Unknown] [Line: 1209] GameThread timed out waiting for RenderThread after 120.00 secs
this error the latest time

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playing on pc

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📎 CrashContext.runtime-xml

unborn sequoia Jun 3, 2024, 3:05 AM

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Hi @sullen totem. Thanks for reporting the issue. Can you send us your save file? 😮

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You can do that by copy and paste this into your Windows Explorer: %localappdata%\ProjectCoral\Saved\SaveGames. Zip the Save Games folder into one file, and send them here 😉

sullen totem Jun 3, 2024, 3:07 AM

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um im a bit confused which thing do i send?

unborn sequoia Jun 3, 2024, 3:09 AM

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All of them! They're inside the Save Games folder 😄

sullen totem Jun 3, 2024, 3:09 AM

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how do i put them in one file?

unborn sequoia Jun 3, 2024, 3:15 AM

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You can zip it 🙂

sullen totem Jun 3, 2024, 3:53 AM

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i think i did it right

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📎 Backup.zip

unborn sequoia Jun 3, 2024, 8:19 AM

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Thank you! We'll be checking this out Peanut_ImOkay_Emoji

unborn sequoia Jun 3, 2024, 8:47 AM

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Is this the one? @sullen totem 🙂

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We can load your save file just fine 😮

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If you still can't load the file, can you send us a video? 🙂

sullen totem Jun 3, 2024, 3:02 PM

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yaa it just crashes like 40% of times i try to open it

#game keeps crashing when i try to load my save file