Crashing on charakter creation or start menu | Stairway Games | Page 1

acoustic gull May 5, 2024, 6:29 PM

#

AS the headline says, I´m crashing via character creation or if I´m starting the game and stay at the start menu. The crash always comes up whitin the first 5 minutes. Interesting to say is, that - as long as I can start my save file whitin this 5 minutes, I can sometimes play fine for 1 till 3 hours and rarely get another crash and on another day I crash whitin an hour at least 3 times^^°
BTW, the crashing in the character creation can be fixed through limiting the FPS on 60. But afterwards the game is lagging es hell, so I need to delete the limit.

Computer:
Plattform Steam
version: V1.0-947
Windows 11
Nvidia Geforce GTX 180 ti
AMD Ryzen 5 2600x
32GB Ram
3440x1440, 165hz

Playing on low graphics and renderless in hope that it helps^^
Crash report is one post below, cause of the text-limit

#

LoginId:142b07f041c0f4afef6fd989e3ae7761
EpicAccountId:5a380a997bbc485c9b108423032bdb90

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHIMapStagingSurface() [d:\denny-ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11rendertarget.cpp:818]
ProjectCoral_Win64_Shipping!FDynamicRHI::RHIMapStagingSurface_RenderThread() [d:\denny-ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:2677]
ProjectCoral_Win64_Shipping!FRHIGPUTextureReadback::Lock() [d:\denny-ue4\engine\source\runtime\rhi\private\rhigpureadback.cpp:161]

#

ProjectCoral_Win64_Shipping!FSceneViewState::FEyeAdaptationManager::SwapTextures() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocesseyeadaptation.cpp:780]
ProjectCoral_Win64_Shipping!AddHistogramEyeAdaptationPass() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocesseyeadaptation.cpp:504]
ProjectCoral_Win64_Shipping!AddPostProcessingPasses() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocessing.cpp:668]
ProjectCoral_Win64_Shipping!FDeferredShadingSceneRenderer::Render() [d:\denny-ue4\engine\source\runtime\renderer\private\deferredshadingrenderer.cpp:2634]
ProjectCoral_Win64_Shipping!RenderViewFamily_RenderThread() [d:\denny-ue4\engine\source\runtime\renderer\private\scenerendering.cpp:3742]
ProjectCoral_Win64_Shipping!<lambda_e7c703eb254d3dc263478f324da40a04>::operator()() [d:\denny-ue4\engine\source\runtime\renderer\private\scenerendering.cpp:4009]
ProjectCoral_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<FRendererModule::BeginRenderingViewFamily'::24'::FDrawSceneCommandName,<lambda_e7c703eb254d3dc263478f324da40a04> > >::ExecuteTask() [d:\denny-ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:901]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [d:\denny-ue4\engine\source\runtime\core\private\async\taskgraph.cpp:601]
ProjectCoral_Win64_Shipping!RenderingThreadMain() [d:\denny-ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:373]
ProjectCoral_Win64_Shipping!FRenderingThread::Run() [d:\denny-ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:509]
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run() [d:\denny-ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:86]

#

Crashing on charakter creation or start menu

buoyant robin May 6, 2024, 12:19 AM

#

Hello @acoustic gull. Thanks for stopping by with the details!

#

You mentioned you have "Nvidia Geforce GTX 180 ti", is it " Nvidia GeForce GTX 1080 Ti" by any chance? 😮

#

Also, when you open the game, do you also open other apps besides Coral Island? 😮

acoustic gull May 6, 2024, 10:47 AM

#

Oh, right, its the " Nvidia GeForce GTX 1080 Ti"

No, I didn´t open any other apps beside coral island. I even switched off Steam overlay and geforce overlay, because I read that these could cause errors

buoyant robin May 16, 2024, 3:59 AM

#

I'm sorry for the delayed response @acoustic gull! 🙇‍♀️
Based on your crash log, it has something to do with your graphic card. Have you updated your graphic card to the latest version? 🙂

acoustic gull May 16, 2024, 8:16 PM

#

buoyant robin I'm sorry for the delayed response <@490622473898033182>! 🙇‍♀️ Based on your c...

yes, its up to date^^. For the last days, it only crash´s on the start menu (if I take longer then 4-5 minutes). In the game itself, I never had another crash after the last update of the driver.
I mean, its not a problem to start the game in under 5 minutes.

buoyant robin May 17, 2024, 6:00 AM

#

acoustic gull yes, its up to date^^. For the last days, it only crash´s on the start menu (if...

Glad to hear you can play normally now 😊 but I'm sorry the crash still happens even though it's only on the menu 🥲

#

Can you share the newest crash log that you got? 😮

acoustic gull May 24, 2024, 7:28 PM

#

Yes thats no problem. Sorry that I am a bit late, had to reinstall windows 11 cause of a bluescreen on another site^^°

LoginId:9c601ae543406b1be20f408c037664c2
EpicAccountId:5a380a997bbc485c9b108423032bdb90

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

ProjectCoral_Win64_Shipping!FD3D11DynamicRHI::RHIMapStagingSurface() [d:\denny-ue4\engine\source\runtime\windows\d3d11rhi\private\d3d11rendertarget.cpp:818]
ProjectCoral_Win64_Shipping!FDynamicRHI::RHIMapStagingSurface_RenderThread() [d:\denny-ue4\engine\source\runtime\rhi\private\rhicommandlist.cpp:2677]
ProjectCoral_Win64_Shipping!FRHIGPUTextureReadback::Lock() [d:\denny-ue4\engine\source\runtime\rhi\private\rhigpureadback.cpp:161]
ProjectCoral_Win64_Shipping!FSceneViewState::FEyeAdaptationManager::SwapTextures() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocesseyeadaptation.cpp:780]
ProjectCoral_Win64_Shipping!AddHistogramEyeAdaptationPass() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocesseyeadaptation.cpp:504]

#

ProjectCoral_Win64_Shipping!AddPostProcessingPasses() [d:\denny-ue4\engine\source\runtime\renderer\private\postprocess\postprocessing.cpp:668]
ProjectCoral_Win64_Shipping!FDeferredShadingSceneRenderer::Render() [d:\denny-ue4\engine\source\runtime\renderer\private\deferredshadingrenderer.cpp:2634]
ProjectCoral_Win64_Shipping!RenderViewFamily_RenderThread() [d:\denny-ue4\engine\source\runtime\renderer\private\scenerendering.cpp:3742]
ProjectCoral_Win64_Shipping!<lambda_e7c703eb254d3dc263478f324da40a04>::operator()() [d:\denny-ue4\engine\source\runtime\renderer\private\scenerendering.cpp:4009]
ProjectCoral_Win64_Shipping!TGraphTask<TEnqueueUniqueRenderCommandType<FRendererModule::BeginRenderingViewFamily'::24'::FDrawSceneCommandName,<lambda_e7c703eb254d3dc263478f324da40a04> > >::ExecuteTask() [d:\denny-ue4\engine\source\runtime\core\public\async\taskgraphinterfaces.h:901]
ProjectCoral_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [d:\denny-ue4\engine\source\runtime\core\private\async\taskgraph.cpp:601]
ProjectCoral_Win64_Shipping!RenderingThreadMain() [d:\denny-ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:373]
ProjectCoral_Win64_Shipping!FRenderingThread::Run() [d:\denny-ue4\engine\source\runtime\rendercore\private\renderingthread.cpp:509]
ProjectCoral_Win64_Shipping!FRunnableThreadWin::Run() [d:\denny-ue4\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:86]

#

That is the crash I got today^^° All my drivers are updated

acoustic gull May 24, 2024, 8:00 PM

#

Okay, now I get the same crash while playing. It occurs every time, a cutscene takes me longer as 2-3 minutes ^^° If I skip the cutscene or dont take as long as 2-3 minutes, then there isn´t a problem^^° so..the same as if I´m in the start menu. Frustrating

acoustic gull May 25, 2024, 5:34 PM

#

After looking trough all my options whit my brother, I think I have a solution for now.
I locked my FPS to 60. Now I dont get a crash, but its lagging in the city
After turning V-sync ON, the lagging is gone....

I don´t know why but it is ridiculous. Locking FPS does save performance - however turning v-sync on does the opposite.
the fact is, that for now the game does not crash... But I think you need to look it over.

acoustic gull Jun 4, 2024, 5:11 PM

#

Hello guys,

I want to give an "solution"-feedback and want to honestly apologize for giving you trouble.
It seems like, my graphic card goes now to the graveyard, cause it seems like it has problems whit direct x.
After 4 other games (gas station simulator, graveyard keeper, palworld and tavern simulator) give me the very same crash issue, I did use 3dMark and well.. it crashed after testing direct x ....

So yeah, I did buy now a new graphic card and afterwards I will write a new review whit everything in order.

Many thanks for keeping your calm - even whit me crying and shouting over this things. In the end, it seems the problem lied on my end.

#Crashing on charakter creation or start menu