XBox S

[runic prairie]

Now crashing every other day, even after 8 gig dl last night...😒

[left flame]

Hello @runic prairie. Can you please describe what you were doing in-game just before the crash occurred? Thank you 🙂

*PS: Just a heads up, our studio is off today until April 15th, so there might be some delay in responding to the report. I will log this into our system and follow up on any information when we return to the office! *

[runic prairie]

So I guess I won't be playing at all for a while, because now I can't get it to save at all! Spent the day year 3 fall 25 taking care of animals in morning, then crops and fossils. Two birthdays, check bug traps, then collecting kelp and trash in the ocean. Exit ocean by anchor, then home to spouse and bed. Says saving and boots me, and this is ever since the 8 gig update a couple of days ago. Really frustrated...😒

[wraith bloom]

Can you look and see if it fully crashed. Myself and someone else had an issue where it said saving for a long time and we shut the game down but then seen that it actually did save. And I believe that we were all on different platforms.

[runic prairie]

Nope. It did not save, and this seems to be a problem in a progressed game. It is year 3 here, spouse, baby, up to Savannah area if I had one. Also already mermaid. But earlier save where still in first year seems to work much longer.

[runic prairie]

So I'm wondering when any fixes will come for xbox s or x? It's been three full weeks for me and no word...

[left flame]

Hi! I'm so sorry for the delayed response and any inconvenience it may have caused 🙇‍♀️
The teams are still investigating the random crashes for Xbox Series S. Can you tell me if you've finished healing the coral tree? Also, what year and town rank are you currently on? Thank you!

[runic prairie]

Thank you for your response. I am currently in year 3 fall. The tree is healed, ready to enter Savannah when it becomes available. Character is married with one baby and a dog . Town ranking is B and character is mermaid when in the ocean. All available animals are on farm except horse. And as of two days ago it still will not save.

[elder hamlet]

Every time I save after a long day of grinding out resources the game crashes. I'm on an Xbox Series S. It's only Year 2 for me so far in the game.