Xbox series s Crash day 1 year 1

[orchid crystal]

I decided to restart the game and make a new save. I cannot make it past day one, year one past 1 o’clock. Game will freeze and crash. No other game on my Xbox does this. The game will randomly freeze for no reason. I’ll be walking, I’ll be running, cutting down trees, etc. no matter what I do differently, it still crashes. Photo is how the screen will freeze.

Update: I started playing on my old save and it does the same exact thing. But doesn’t matter the time or what I’m doing, it won’t let me play a whole game. Xbox is up to date.

[high geode]

Hi @orchid crystal. Thanks for reporting the issue. I'm really sorry about this! 🙇‍♀️

Is the game freeze on your new or old save file? 😮

[orchid crystal]

It freezes on both. I was actually able to resolve the issue by uninstalling the game and playing on Xbox game pass through cloud play. I have bought the game, so I’m a little frustrated that I cannot play it while it’s installed or it will freeze like this.

[high geode]

Hi! Allow me to clarify, the game doesn't freeze like this when you play through the game pass, but it still freezes when played directly from Xbox S? 😮

[orchid crystal]

Yes. You are correct.

[high geode]

Alright! I will inform the teams about this