#Steam PC crashes

1 messages · Page 1 of 1 (latest)

brisk badger
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Random crashes. It's happened many times but it's only given me 3 crash reports. Bu no matter what I do, weather it's' mining, diving, catching bugs or just running around at some point the game crashes. I've had to restart the game and redo a day so many times. I'm not sure why it keeps happening. Before the game was out fully I had no issues. Now I'm lucky if I can finish a day before the game hits 4:pm and crashes. I have added my last crash report hopefully it gives you something to go by. But I really miss playing.

📎 CrashContext.runtime-xml
tepid linden
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Also, can you tell me what were you doing before the crash happened the last time? 😮

brisk badger
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AMD Ryzen 7 5800 X
Nvidia GeForce RTX 3070
16GB ram
Win 10, SSD

brisk badger
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and again just as i was finishing planting trees in the treeplanting event, it crashed with no report ><

brisk badger
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And again this time at the beginning of clearing things during the tree planting event. it just crashed and closed but left no crash report.

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I was keeping an eye on the pull it had on my computer and there was a small one for the gpu but nothing it couldn't handle but the pull on my ethernet was massive and it always is with the game i'm noticing

stable lagoon
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I'm having issues with crashing too. I'm on Steam, day 15. My specs are:
AMD Ryzen 5 5600X 6-Core Processor
Nvidia GeForce RTX 3060
16GB ram
Windows 10, SSD

For me, the 3 times it crashed occurred when I was in a building and trying to talk to someone. They were at different times of day, but the buildings were the schoolhouse and the lab

brisk badger
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And Once again it crashed, and no crash report, this time i was in the black smith opening coffers I'd just finished the last one and boom done. I'd spent the day in the ocean diving. Should have gone home first ><

brisk badger
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I've even timed it, I cant go more than 20 minutes before the game crashes.

brisk badger
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@tepid linden were my answers helpful for the crash report?

tepid linden
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Can you send us your save file so our team can take a closer look? You can access it under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\SaveGames and send it here 🙂

brisk badger
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Is this the one you need?

tepid linden
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Yes! Thank you. We will be looking at this 🙂

tepid linden
stable lagoon
brisk badger
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Well the hotfix didn't help my Issue, I'm still crashing less than 20 minutes into a day

brisk badger
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I can litterally time it, I can't play more than 20 minutes before the game crashes T.T Sooo furstrating!

brisk badger
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@tepid linden Have you managed to figure out what my issue is yet?

tepid linden
tepid linden
brisk badger
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@tepid linden just about anything really, i've been just walking around, diving, mining fishing foraging choping trees, the game doesn't seem to care what I'm doing when it crashes specifically.

tepid linden
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I see. Alright, I will check this with our teams 🙇‍♀️

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May I ask if you have donated to the museum recently? Is it crashing after you donate things? 😮

gritty bane
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Hi @tepid linden

I was unsure if you wanted any additional crash reports with regards to the random crashes, and I didn't want to create a whole new post when I am experiencing the same type of issue as Lenare. I was able to play for about an hour, then my game crashed as I was standing outside Sam's store. I had just recently bought some seeds. I didn't touch any autochests or place any artisan machines down.

I've attached the associated crash report.

cold moth
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I get random crashes as well. Usually it happens if I've played too many consecutive days in a row. I have time speed on 50%, so I can accomplish more each day. It's never just one action: any player input can cause the game to suddenly lag, freeze, and crash. I've had the game crash after moving my mouse.

It's become a habit that after 3-5 consecutive days in the game, I'll quit the game and reboot just to avoid crashing.

brisk badger
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I wish I was getting crash logs, But when it crashes it doesn't even give me report it just, Poof gone.

tepid linden
tepid linden
tepid linden
gritty bane
brisk badger
tepid linden
brisk badger
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Dropping stuff off I would just go in and drop stuff off and then leave

tepid linden
brisk badger
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I've been doing Diving recently so most of it's what you get from chests and such from there.

tepid linden
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Also, can you share the latest crash log you've received from the game? We want to know if the code is still the same or not 🙂

brisk badger
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I sent you my latest one, that's part of the problem, is that the game just shuts down without giving me a crash log in the folder where they're supposed to show up.

tepid linden
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I see. Alright, I will inform this back to the teams 😉

brisk badger
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Thank you so much for taking the time to look into it. I am enjoying the game, it's just a little fustrating when I go threw a day and then it just poofs before I can sleep.

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Oh dear, I just happened again, I just came out of the water after meeting the merfolk for the first time and it crashed but still no log.

tepid linden
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Hi @brisk badger. Can you try to verify integrity of game files? You can do that by right-clicking the game on Steam Library, click Installed Files, then Verify Integrity of Game Files 😮

brisk badger
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I did that a couple days ago, but ti'll do it again now.

tepid linden
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Alright! Please let us know again 🙇‍♀️

brisk badger
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All 549 Files successfully validated ^^

tepid linden
brisk badger
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Well i'm playing now so i'll let you know if it crashes

tepid linden
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Alright! I will be here keeping an eye on this report 😊

brisk badger
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Yep it crashed again, and again no report >..<

tepid linden
brisk badger
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I had just gone to bed to save the game.

tepid linden
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Can you tell me your activities in that day? 😮

brisk badger
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I did some diving, opened a chest, donated a seahorse and then was about to head tto be to save the day cause I had no more stamina

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sadly it didn't save

tepid linden
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Thanks for the info. Can you tell me if you didn't do anything then go straight into bed, does the crash persist? 😮

brisk badger
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i can ttry right now.

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no crash upon saving

tepid linden
# brisk badger no crash upon saving

Alright. Thanks for telling us. Can you please try playing the game again and record a video showcasing the issue in action? It will be really helpful for us to determine which part that causing the crash 🙇‍♀️

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I mean recording your gameplay session

brisk badger
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I can try, i've never done that before

tepid linden
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You can use Bandicam to record your gameplay 🙂

brisk badger
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oki, if you want i could stream it so you could see it live

tepid linden
brisk badger
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okie then i'll see what I can do

tepid linden
brisk badger
tepid linden
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Also, can you tell us which mine and level it is? Do you remember what you were doing just before the crash happens? 😮

brisk badger
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Water mine level 26 or 27 think

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I was a hitting rocks looking for the way down

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I'd started at LVL 20 and made it to 25, and wanted to see if I could get to 30

tepid linden
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I see. If you go back to the same mine and level, does the issue persist? 😮

brisk badger
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I might have over estimated my level cause i repeted the day and i'd started at 15, got to 20 and then tried to go further. This time i was mining again at lvl 22 so about the same as last time just looking for a way down. So it died at justs about the same spot.

brisk badger
tepid linden
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When you were in the mine, can you tell me your exact activity before you got the crash log? Were you breaking a rock or slaying a monster? 😮

brisk badger
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breaking rocks

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and then the game froze which it does every now and then i find even now, and then crashed.

tepid linden
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Can you share the video of you breaking the rock and then the crash happened? 😮

brisk badger
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Still crashes, I've timed it. 20 minutes. I don't know why but 20 minutes of running and it just shuts down. you wouldn't have much to see in the video because no matter what I do it still happens. but itt hardly ever gives me a crash report.

naive fern
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There are SO many crashes now after the last two patches. There is almost no commonality in what I'm doing before the crashes occur. Win10 Home 64bit, intel core i7-9700f 8 core, 48gb ram, nvidia geforce gtx 1660 ti, HDD. It would be impossible to record anything leading to the crashes as I have been doing all kinds of things that cause the game to hard lock, like opening/closing chests, mining, getting on/off horse, closing out of cooking interface, or just boosting while moving around. The game is incredibly unstable in its current state.

brisk badger
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have another crash report

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i'm shocked i even got oen

brisk badger
brisk badger
tepid linden
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Thanks for sending all these crash log with us, may I ask for your game version? You can find it below the Exit button on the title screen @brisk badger 🙂

brisk badger
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thoes are for version 1.1-1226

brisk badger
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Still keeps crashing, at least this time I got a report Here's another one. I had a friend look at the report and they said it has something to do with the audio. Maybe someone should check how well it's accessing the sound files when your doing something.

brisk badger
tepid linden
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Hello @brisk badger. I'm so sorry for the late response! 🙇‍♀️

tepid linden
tepid linden
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Additionally, Steam is rolling out a new feature that allows you to record your gameplay sessions. This could be really helpful—if your game crashes again, you can simply send us the video, and we’ll be able to investigate the issue more efficiently 📝

Please check on how to do that here: https://discord.com/channels/623097219628662784/1179982157825974374. Thank you! @brisk badger 😊

shadow cloud
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i stared the match pattern mini game and my game crashed before i can even play the mini game . thought it would help to turn my game from epic to ultra but it still crashed .

brisk badger
brisk badger
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Here's one

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and another

brisk badger
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this one was from this evening, just now

brisk badger
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and another one

tepid linden
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@brisk badger thank you so much for sending these videos! We'll be checking on them! Peanut_ImOkay_Emoji

brisk badger
brisk badger
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have another one..

brisk badger
tepid linden
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Hi again, @brisk badger. Thank you for sharing all these videos, they’re incredibly helpful! Llama_Saranghae_Emoji

We noticed that the game doesn’t generate a crash log but instead freezes at the end of the videos. Does the game close instantly after that, or does it remain unresponsive? 😮

brisk badger
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it does close

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and i don't get a crash report most of the time

brisk badger
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Hey Look this one came with a Crash Report!

brisk badger
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This one too!