#Xbox series S crash then save disappeared.

1 messages · Page 1 of 1 (latest)

limpid sail
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I have it on Game pass. Have been experiencing several crashes at least twice per gaming time 1-2 hours a day.
I was doing a new day earlier since I had to get off and make dinner. It crashed while I was saving, went to get on it after dinner and my save game was gone. I was on year 2 in summer and am totally bummed. If there isn't a fix I will just stop playing. Because I am not going thru all that again. Thanks

weary prism
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This just happened to me on Xbox series S, where I play exclusively. (No cross-platforming). I ran right to the crash reporting feed for help! Please advise if this has any fix. I'm likely to lose some sleep over the entirety of my 9d7h23m game play just wiped clean.

trim oak
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Hi @limpid sail @weary prism. Thank you so much for sending us a report. I'm really sorry you have to encounter this issue. We know how painful and frustrating this must be 🙇‍♀️

The teams are now investigating more on this missing save file issue, and I will definitely reach out again if we have news from the teams. Once again, we're genuinely sorry about this. We will work to improve our save file system so this doesn't happen again in the future 🙇‍♀️ 🙇‍♀️ 🙇‍♀️

limpid sail
next sluice
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Hi, I have the same Problem, so I didn't wanted to open a separate report.

20 minutes ago I was filling my machines before go to bad, than the Game shuts down and now the save file is gone.
Was on Y mear 1 Autumn Day 26 with the new one.

I'm on xBox S.

The game never Crashed before in Weeks.

After the Lost of my 2 Years in game, after switching from PC to console, and starting all over again is this really really frustrating.

limpid sail
weary prism
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So these feeds auto delete? I've not gotten any news but feeds I've followed no longer seem to exist?

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This one is still open so I'm asking here.