#Crash report

1 messages · Page 1 of 1 (latest)

hushed drift
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So I have reported similar crashes but this time hopefully little more info might find the reasoning behind them
So I play on both Xbox One via cloud gaming and Xbox S downloaded to the system

In the past crashes happened at random (end of the day, before saving after doing many different activities, or doing absolutely nothing)

So started a new game to make notes to help you guys out
completed 1 full year in the game( spring summer fall and winter) and had few reconnect due to the weather on cloud gaming no crashes at all
In that year completed all 4 mines to level 40
got town rank to level D started ranching etc
(the previous save was further along in rank and ocean)
In the ocean only completed bronze area and 18 of 20 of the silver area

Year 2 spring 25 after still having NO crashes cleared the silver area in the ocean and spoke to the merfolk, Slept to save before entering the gold kelp area and experienced the first crash on this save just after you received the stamina fruit. So reloaded game and left the ocean and farmed and foraged and managed one more sleep the next day fishing only experienced a second crash.

Now shut off the game as annoyed but whatever causing the crashes for me at least is once i get into the gold area of the ocean

On previous saves i cleared ocean to rank A before clearing all mines and multiple crashes
this time took my time no crashes until reach the gold area

Not sure how this can help but worth looking into please.

Still an amazing game and hope consoles can be sorted soon however not sure how much i can still play while crashes occur but least i know where they start

keen matrix
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Hello @hushed drift. Thank you for writing us a report. Can you tell me how long you have been playing in a day (real-time) before experiencing a crash in the gold area? 😮

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If you reload your game and go straight into the ocean, do you still experience crashes in the gold area? 😮

hushed drift
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First time I'd been playing 1hr 45 ish mins then took 3 hr break to do cooking real life second time crashed 25 ish mins thus was while fishing at various spots and last time was in ocean after 40 mins 2 solar orbs cleared so 2 in gold area one on land but all were after getting to gold area

No crashes for a full year until reach gold so not sure what causing it

hushed drift
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@keen matrix so did little more testing in a 1 hr (real life) it crashed 6 times since getting to the area in ocean
once i just fed animals crashed as sorting milk and eggs and such
another time crashed as dashing to dock from fast travel point so its random as when crashes

To check it wasnt cloud or xbox itself created new save and played for 3 hrs straight no issues re logged into the old save and crashed within 15 mins

Not sure why but its deffo to do when you reach certain point in the ocean cleanup

keen matrix
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Hi @hushed drift. I'm sorry for the late reply. Can you tell me what year and season you're in on your old save file that crashed? 🙇‍♀️

hushed drift
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This was year 2 summer since the recent update only crash is during festival apple bobbing game when you win 1st place..