Hello over the weekend it’s started disconnecting, I’ll play the day doing farming, ranching, diving, mining but it seems to disconnect when I’m coming out of diving. It disconnects where it comes up with the message to quit game and then it goes to the Xbox Home Screen. I’ve then lost all the progress on that day.
#disconnecting
tawdry coral
pearl snow
Hello @tawdry coral. Thank you for reaching us. Can you tell me are you playing on Xbox X/S/PC? 😮
When you mentioned disconnect, do you mean after diving is it going straight into Xbox Home? 😮
tawdry coral
Xbox s, I’ll find the anchor exit it and it goes to the load screen but then it disconnects coming up with the message to quit game once I’ve clicked that it’s onto my Xbox Home Screen to click to open the game again, it’s so annoying that I’m losing that days progress, is there anyway to fix it, I love playing it and I can’t at the minute
pearl snow
We also received a similar report regarding a diving crash, and the teams are investigating it. Can you tell me how long you have been diving in the game? Have you done other activities before you went diving? 🙂
tawdry coral
Yes I do farming/ranching as soon as the day starts and then if I have to go mining for ores I’ll go there otherwise I’ll go straight to diving until my energy is below 100 and then use the anchor to leave but then it disconnects causing me to quit the game and it goes back to Xbox Home Screen