#Save wipe [ xbox series S]

1 messages · Page 1 of 1 (latest)

gleaming canopy
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Lost my 50 hours gameplay just now. The game crashed during The " saving" prompt. When I started The game again my save was gone. [ xbox series S]
And yes, I had The latest version of The game installed.

halcyon canyon
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It's a known issue for past 2 months. They are more concerned about new outfits and season votes to fix it, but love collecting microsoft player's money.

I lost all respect for these devs this game braking bug should have been the only thing they are working on since before Christmas. Maybe time to put an add in the paper for new devs since the current ones can't seem to figure it out.

P.s. sorry I high jacked ur post to rant.

fickle halo
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Hello @gleaming canopy. Thank you for reporting this to us. We're really sorry you've lost your save file. We know how upset and frustrating you must be 🙇‍♀️

May I ask if you got a prompt to load your backup save file? We're also investigating more for people who didn't get the prompt.

Once again, we're truly sorry about this. We will work to improve our save file system so this doesn't happen again in the future. Thank you 🙇‍♀️ 🙇‍♀️ 🙇‍♀️

gleaming canopy
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No I was only given The choice to start a new game

small idol
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I’m constantly terrified this will happen to me one day😓 every night the save icon looks like it takes a little too long I get ptsd

junior swallow
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@small idol - I haven't played a day since my son lost his save. Partially because I'm upset about his lost save, but also because I don't want to lose mine.

small idol
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I wish I could duplicate it lol, I’d imagine it’s doable on pc since you can create backups and such but if there was a copy save file button like Mario 64 or something that would fix my worries

fickle halo
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Hello @gleaming canopy. May I ask, are you playing exclusively on Xbox Series S or cross-platform (on Xbox Series S and PC), using the same save file?

gleaming canopy
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Im only playing on Series S.
I had a few crashes during saves just before The one that erased The savefile.