random crashing with no reports given | Stairway Games | Page 1

rose palm Jan 14, 2024, 2:37 AM

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My game has crashed a total of 6 times but no report or anything is given. My game will freeze for maybe a minute to a minute and a half then crash. I managed to get a video of it on my iPad using the camera on it as my pc will stop any video being taken just before it crashes. One time I was picking up flowers, another planting seeds, leaving my shed or just being in the shed, and this time I just went to my chest and didn’t get a chance to click to open the chest. I am playing on steam on my pc

little bridge Jan 15, 2024, 9:33 AM

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Hello @rose palm. Thank you for reaching us. May I ask for your device’s specifications details (CPU, GPU, RAM, HDD/SSD, etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/ 🙂

Tech Guided

How to Check Your PC Specs in Windows

In this easy-to-follow guide, we'll walk you step-by-step through how to quickly check your computer's specs so that you can get the information you need. We'll show you how to check what CPU, GPU, motherboard, and RAM you have in your computer.

rose palm Jan 15, 2024, 10:11 PM

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Processor 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz
Installed RAM 32.0 GB (31.8 GB usable)
System type 64-bit operating system, x64-based processor
Graphics card NVidia GeForce RTX 4070 (driver version 31.0.15.3179)
SSD

little bridge Jan 16, 2024, 12:16 AM

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Thank you for sharing your specs. I will check this with the teams and get back to you again 😉

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Hi @rose palm. Can you also tell me your graphic preset setting? You can check it on in-game setting 🙂

rose palm Jan 16, 2024, 1:50 AM

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it is on high

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#random crashing with no reports given