I got crashed and my saved is gone.

[green quiver]

yesterday , I play this game and crashed , the date back to 2 day before .,
and today i can't load my save , my saved is not appear, I lost my 100 hours saved ? how can i fix ? i check my folder saved my a data for 8 files. pls help.

[fresh merlin]

Hi @green quiver. Thank you for reaching us and I'm here to help you! I'm sorry you have to go through this 🙇‍♀️