#Harvest Festival crash

1 messages · Page 1 of 1 (latest)

gilded compass
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Hi my Coral Island on Steam crashed today after I did the apple bobbing at the harvest festival 😦 sucks because I’d just gotten the stamina fruit from the museum that day and also cleared all the ocean 😦

tall grotto
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Hi @gilded compass. Thank you for reaching us about the crash. Did you get any crash log after the crash happened? 😮

gilded compass
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Yes I clicked send and close after it though but it looked like this

tall grotto
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Can you please copy-paste and send it here? 🙂

gilded compass
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Sorry I didn’t think to save the whole thing I’m so sorry I just kind of got super upset because I’d accomplished so much so I’ve not got that report

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But I did click the send button

tall grotto
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No worries! You can actually access the crash log under this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file) and send the entire log here 😉

gilded compass
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Okie dokie I’ll switch the pc back on one sec sorry!

tall grotto
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I'm sorry, I didn't know you were already turn down the pc 🙁

gilded compass
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Thats ok im fine with switching it back on it’s just loading! Also I don’t know if this is useful but on the apple bobbing I had to click the space bar twice for it to work!

tall grotto
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Is the crash happened after clicking those space bar? 😮

gilded compass
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No it was after i achieved first place and got the Apple tree!

tall grotto
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I see. So after you get the Apple tree rewards and press continue, the game crashed instantly? 🙂

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Can you also send us your save file so our team can take a closer look? You can access it under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\SaveGames and send it here 🙂

gilded compass
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I’m just searching for the file now!

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I just search in my pc file app don’t I?

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Not steam?

tall grotto
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Alright! Let me know if you need additional instructions 😉

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Yes in your PC's username 🙂

gilded compass
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Yes it went black and crashed instantly as soon as I pressed to accept the apple tree

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Sorry it’s taking ages to search it!

tall grotto
tall grotto
gilded compass
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Sorry I’m just going to ask my boyfriend to get it up because it’s his computer and it’s being super weird

tall grotto
gilded compass
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Which of the save games options to I click? 🙂

tall grotto
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Thank you so much! 😊

gilded compass
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Save backup with todays date? 🙂

tall grotto
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The "DailySave_0.sav" one 🙂

tall grotto
gilded compass
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is that ok?

tall grotto
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Yes, that's ok! Let me take a look at the save file. One sec 😉

gilded compass
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Ok! 🙂

tall grotto
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Yup, that's the one. Thank you so much for sending us the crash log and save file. We will inform our teams about this 😉

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Thank you for all your help! 😊

gilded compass
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That’s ok! Am I ok to just restart the day tomorrow?

tall grotto
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Yes, you can still continue playing your game as usual 🙂

faint lily
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I encountered a similar problem. crashed after win 1st apple bobbing but today I just moving the shed, harvested, customized the farm and enchanted hoe.

tall grotto
faint lily