Hi devs
Since today my game is keeping cashes at random places within a hour ☹️
#game crashes
austere compass
blissful nimbus
Hi @austere compass. Thank you for reaching us. Can you tell me which platform you're playing and what activities you were doing before the crash? 🙂
austere compass
Well my game cashes everyday at least one time but not that mutch as today the first crash today i try too use the teleportshrine and the last one i was diving and try too go to the surface
blissful nimbus
I see. Can you tell me which platform you're playing? 🙂
austere compass
Sure xbox series s on the game pass🙂
blissful nimbus
When you use the teleport shrine, can you tell me which area did you travel from and to where? 🙂
austere compass
From the farm
Sorry and didn,t get the chance too select my place because as soon as i interact with the shrine screen was going black
blissful nimbus
Ah I see. Do you remember what in-game time does the teleport shrine crash happened? Can you also tell me activities you were doing before that? 🙂
austere compass
The in game time i am not sure but the diving crash i am sure thatbwas 21:50
I was busy taking ebjects from my chest too offer
blissful nimbus
No problem! But did you remember whether it was at the morning, noon, or night? 🙂
austere compass
I am sure it was noon
blissful nimbus
Alright! As for the diving crash, can you tell me which ocean depth are you when you had the crash? 🙂
blissful nimbus
How long have you been clearing the ocean before deciding to go back to the surface?
austere compass
Not that long a few hours in game i thing 3 in game hours
blissful nimbus
Got it. Thank you for sharing this with us. I will inform our teams about this 🙂
If there is any additional information we need, I will reach out to you again! 😉
Thanks!
austere compass
Ofcourse everything too make the game better i am a true fan 😀