Steamdeck

[twin coral]

I play on the steamdeck. And my game freezes about every 15 minutes, and have to restart. None of my other games freeze. Very upset because I caught some good fish in that real time 15 minutes. Please help just started today.
Thanks

[wheat merlin]

Hi @twin coral. Thank you for the report. I will check this issue with the teams and get back to you again 😉

[twin coral]

Thank you so very much. I just love this game so much and now I can’t play at all. I do appreciate that my heart is a little sad.

[wheat merlin]

You're welcome! I will do my best to assist you in this matter so your heart won't be sad anymore 🙂

Can you tell me your quality preset? You can check it on the setting

[twin coral]

It is set to ultra.

[twin coral]

I said it to Low just to be on the safe side, and it froze again. It kicked me out of the game.

[wheat merlin]

Can you tell me what activities you were doing when the game froze?

[twin coral]

Yes, I was just walking and it froze. And then I got this message. I tried to do a send on the game but it wouldn’t let me it. Just froze. I’ll send you a picture of it.

[wheat merlin]

Ah so you've got the crash log. Can you send us the details? 🙂

For Steam Deck, please check 'compatdata' (file path: /home/deck/.local/share/Steam/steamapps/compatdata).

From there, you will see lots of folder with random number, Coral Island folder should be the one with code number '1158160'.

Enter that folder, into the pfx folder, then drive_c folder, then you can follow the file path here: Users<username>\AppData\Local\ProjectCoral\Saved\Crashes (the .xml file) to find the crash log 🙂

[twin coral]

OK let me see if I can find it. I’m not very savvy with technology.

[twin coral]

OK I can’t find that file. I’m not sure what to go under to get it.

[twin coral]

OK I can’t find that information. I’m not sure what I’m looking at. I’m not very good at computer stuff.

[twin coral]

Sorry I couldn’t find that information. I don’t know what to look for. Do you know when it might be fixed? Thank you so much for all your help.

[twin coral]

Do you know if this bug is going to get fixed or not? My game keeps crashing and I can’t play. Starting to get a little annoying I know it’s not your fault. Thank you so very much for everything you do.

[twin coral]

I was wondering if you knew if this was going to get fixed. It’s very annoying. I’m not the only person having these issues I can’t hardly play any longer. It crashes all the time I’m about ready to give up. I know it is not your fault and I greatly appreciate all that you do so thank you very much for your hard work.