#Crashes on series S

1 messages · Page 1 of 1 (latest)

ivory epoch
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Been really
Enjoying this game but the festival crashes and sleeping crashes are killing me. On year two and took 5-6 attempts to get through the harvest festival both years. Crashes if you view the other towns stand and crashes if you try to claim the rewards for winning the festival. I just spent the day in the mine getting 74 silver ore and 20 coal and it crashed when I came home to go to sleep. The sleep crash has happened on me 5 times today alone. I’ve been playing steady everyday for a month now and have had the sleep crash I would say like 30 times. So frustrating as the wife plays on PC and gets no issues but my series S game crashes every second in game day I go to sleep now. I’ve checked for update and done hard resets and nothing seems to help. Turning here for maybe some hope xD

tawdry pivot
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Hello @ivory epoch. We're sorry for the inconvenience causing by the crash and thank you so much for reaching out to us. We will do our best to assist you 🙂

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We have received similar report for crashes related to Harvest Festival and the teams are now fixing it 🙂

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Can you tell me more about the crash at sleep? You mentioned it happened at least 5 times yesterday, how long have you been playing for the day (real-life) before encountering the crash?

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Are you always doing the same activities on that 5 days? What activities they are?

ivory epoch
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Yes, it usually involves offering things to the temple sometimes after a full in game day at the mine or ocean. I’m encountering all the festival ones that have been previously reported too. I just had to skip all the mini games except ring toss on year 2 spooky festival. I’ve just enoucntered a new one now too for upgrading my coop to level 2 😦 tried redesigning my mill and upgrading my coop to lvl 2 and it crashed as soon as I went to sleep. Restarted the game and tried to just upgrade my coop and crashed/dashboarded me again right away as soon as I went to sleep.

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I’m gonna say at this point I’m crashing every 40 - 70 minutes 2-3 in game days and I get a crash at sleep

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I try to keep my in game days focused too like spending the whole day on my farm or the whole day in the mine or ocean but I’ve cleared the mine and ocean so trying to catch bugs and do bundles and donating keeps me all over the map doing more things and I think causing more crashes