night fractal
The game crashed multiple times when trying to submit crops for the face off. Once that stopped, the game is always crashing when trying to claim the festival face off reward.
Information: game is in year 3, Fall 15.
Other activities during the day: Harvesting and nothing more.
Game speed setting for that game day: 100%
frank cypress
Hi @night fractal. Thank you for the report. We have received similar report for collecting rewards on Harvest Festival, and we're currently working on it. Thank you! 🙂
Do you happen to have any recorded video of crash submitting crops? 🙂
frank cypress
Same problem 🙂 This is the second time, quite frustrated haha
Hi! The devs have been informed about the issue and are currently working to fix this problem. Thank you 😉
signal kestrel
Hi! The devs have been informed about the issue and are currently working to fix...
Much love and support to you guys! Looking forward to the next bug fix! 
frank cypress
Much love and support to you guys! Looking forward to the next bug fix! <:Butter...
You're welcome! 🙂
night fractal
Do you happen to have any recorded video of crash submitting crops? 🙂
Hi Dinda. Unfortunately I do not have a video. But thank you for letting the devs know!!
rocky bramble
same here. seems like this has been known for a month now... i think im gonnastop playing for a while and wait for it to get fixed
