Year 2 Autumn Festival | Stairway Games | Page 1

austere hare Dec 27, 2023, 12:16 AM

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Crashed after submitting crops and going in to edit

formal stratus Dec 27, 2023, 12:32 AM

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Hi @austere hare. Thank you for the report. May I ask which platform you’re currently playing (Steam PC/Deck, Xbox PC/S/X, PlayStation 5)?

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Do you happen to have any recorded video of the issue? 🙂

austere hare Dec 27, 2023, 12:47 AM

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I play on Xbox series X

austere hare Dec 27, 2023, 1:45 AM

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It happened so fast there's no recording

austere hare Dec 27, 2023, 1:45 AM

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Xbox series x

austere hare Dec 27, 2023, 3:03 AM

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It crashed again as I was checking the rewards at the booth 🙃

formal stratus Dec 27, 2023, 3:05 AM

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Hi! We have received similar report for crash clicking rewards, and we're currently working on it. Thank you 🙂

formal stratus Dec 27, 2023, 3:05 AM

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If it happen again to you and you managed to capture it on video, please do let us know! It will be really helpful! 🙂

austere hare Dec 27, 2023, 5:15 AM

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Hi Dinda it happened again and the problem is consistently it won't let me claim my rewards when I win the harvest competition

austere hare Dec 27, 2023, 5:46 AM

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I've redone this day 7 times it refuses to let me collect the prize

#Year 2 Autumn Festival