#Storage access exit crash

1 messages · Page 1 of 1 (latest)

wild jewel
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Reproduction steps:
Upon closing sturdy computers storage access multiple times during a day game tends to crash

Repro Rate:
about 4 of every 5 attempts, 2 clipped

Crash log :
Did not leave a crash log in the folder and did not give the unreal crash handler, game just froze

Additional Image/Video :
https://www.youtube.com/watch?v=o_43qo__3ds
https://www.youtube.com/watch?v=9beT0Vtgj98

Game Version:
v1-184

Game Platform:
Steam

PC and GPU specs details:
Ryzen 9 5900X and Radeon 6800 XT with 32GB DDR4 ram

🎥 Made with Moments from @SteelSeries #ForGlory

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🎥 Made with Moments from @SteelSeries #ForGlory

▶ Play video
sage willow
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Hi @wild jewel. Thank you for the report. Can you send us your save file so our team can take a closer look? You can access it under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\ Saved\SaveGames and send it here 🙂

wild jewel
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for more context I am currently still able to play the game without crashing as long as I avoid using the storage access from the computer

sage willow
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Thank you for sending us the save file. We will inform our team about this issue 🙂

#

Can you also tell us your graphic preset settings? 🙂

wild jewel
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currently everything under advanced video is on epic/highest, Here's the rest in an image

sage willow
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If you change your graphic preset to medium, does the issue still persist? 🙂

wild jewel
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I'll try playing a day like that, will report soon

sage willow
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Take your time. We’re here whenever you’re ready 🙂

wild jewel
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Okay that seems to work as a temporary solution until the root of the problem is fixed. I did what I had done in the previous crashes and it was working fine for now.