obtuse lichen
Hi, I've been having problem since the updates of 1.0.... I was playing the game just fine and then after few days in the game it just stoped working, the game froze and i couldn't do anything (such as change to desktop or else.. i was forced to restart my laptop)
✅️I have tried uninstalled and reinstalled the game for 2 times, still not fixed
Could you please check my file or any suggestions, I believed my spec is aboved minimum required for the game. THANK YOU in advance.
empty ocean
Hi @obtuse lichen. Thank you for the report. May I ask which platform you’re currently playing (Steam PC/Xbox PC)?
Can you let us know how frequently you’ve encountered this issue? 🙂
Can you also tell us what activities you were doing in-game before the game stops working? 🙂
obtuse lichen
Hi, thnk you for responding.
I am playing on steam pc. The problem happnes too often recently, latest issue happened when i was playing for just one day in a game then crashed for over 3 times. I wasnt doing anything in particular, just walk through game normally (such as open my item window, walked through a door and change scene or after a scene triggered) then my laptop froze, my mouse nor keyboard worked anymore. I tried updated my gpu and check everything i couldnt solve this problem. Please help 🥲
empty ocean
If you change your graphic preset on the settings to low/medium, does the issue still persist? 🙂
obtuse lichen
Yes, the problem is still not solved 🥲
empty ocean
May I ask are you installing the game on HDD or SSD? 🙂