#XBOX SERIES S CRASH WHEN SAVING

1 messages · Page 1 of 1 (latest)

hollow jungle
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Yet another crash every time I go to sleep. It freezes and then crashes. Day 38 of asking for a manual save option. This is getting ridiculous. This should have never been released to console, and we are just beta testers at this point. FIX YOUR GAME DEVS.

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Summer, day 3 year 2 btw. If you needed that info.

raven laurel
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Hi. We deeply apologize for the inconvenience you’ve experienced. We are aware of the constant crash issue and are working on fixing it. Thank you 🙇‍♀️

raven laurel
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Hi @hollow jungle. We need additional details in resolving this matter. Could we ask you a few questions about the issue you encountered? It will be really helpful for us to determine the problem! 🙂

  • Can you please describe your in-game day activities in details before the crash occurred?
  • Can you tell us your game speed setting?
  • How long have you played the game that day before this issue occurred (in real time)?
  • Can you tell us your in-game day, season, and year when this issue occurred?

Thank you 😊

hollow jungle
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@raven laurel Thank you for getting back to me. I really appreciate it. To answer your questions:

  1. Just foraging, catching bugs, and visits to museum.
  2. 100% or whatever the fastest is. The slower I put it before the more crashes I was getting.
  3. It’s hard to say how long I played, but whatever your time to real time is converted from 6AM- 7PM when I went to sleep.
  4. Summer day 3, year 2.

I hope this helps. I really love the game, just is unplayable currently.

raven laurel
raven laurel
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We just released a new hotfix where we fixed the constant crash issue on Xbox S. Please check it out the new updates and improvements: #📋coral-changelist message

Thank you for your understanding and patience! 😊

hollow jungle
raven laurel
hollow jungle
raven laurel
violet egret
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@raven laurel I know I've done my fair share of geting mad over the xbox bugs but love ur game so been playing though the crashes there is two on the update list I did not see though I'd shear with you when you get the cut right befor u go to the last kelp spot you sometimes can get though this but as soon as you go to leave diving the crash can also happen and today I reach the beach clean up festival it took me 11 restarts to even get into the event only to be leaving the event to yet again crash walking out also I've noticed a game braking crash you have to really push it to get to crash but if you cycle though the menus and leave and go back in in fast time has a tendency to crash and sweet on the museum not a single problem since last patch

raven laurel
violet egret
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It's like a sea creature gets un wrapped from the dark vines Clip its a cut scene right befor you can farm osmum kelp

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It did crash alot In the cut scene but I final got though it several times to try leave diving for it to crash but after many attempts I final manage get out there and go bed

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It's the diving to me that needs the most work also the events as diving is were I get a ton of crashes when trying to leave

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And the events have all crashed on upto the beach clean up as In my first year upto there but befor broke my control got off today after the crashes lol