#Game Save Crash

1 messages · Page 1 of 1 (latest)

rough estuary
#

  1. Reproduction steps:
    Explain how the crash happens, or events
    It is Summer 28 and every time I save, the game crashes and I cannot progress to Fall 1.

  2. Repro Rate:
    I had not been playing for the past week because I wanted to wait for the new hot-fix to avoid frequent crashing but since the update yesterday, 100% of the times I’ve tried to save, it’s crashed every time.

  3. Crash log :
    Not sure how to find the crash log on Xbox

  4. Additional Image/Video :
    I will try to add a video later

  5. Game Version:
    v1.0-943

  6. Game Platform:
    Xbox series S

I know everyone’s been frustrated with the crashes lately but this really bummed me out. I’ve had constant crashing but this one is especially difficult to navigate. If I get a crash while diving, I just avoid diving for a little bit. I cannot avoid saving though so at the moment, the game is essentially unplayable which is a disappointment. My love for this game is unwavered, just hoping this issue can be fixed quicker than some of the others took.

earnest lion
steady hazel
rough estuary
#

@steady hazel Yes, I spent all day in diving. I started the gold kelp area and was just ocean cleaning the whole day. I left via the anchor around 11:30 in game, went home, put away all my items, and then went to sleep. I was able to see the money I made that day but when the game should have saved, it crashed.

steady hazel
steady hazel
#

Hi @rough estuary. We need additional details in resolving this matter. Could we ask you a few questions about the issue you encountered? It will be really helpful for us to determine the problem! 🙂

  • Can you tell us your game speed setting?
  • How long have you played the game that day before this issue occurred (in real time)?

Thank you 😊

rough estuary
#

Hi @steady hazel. No problem!

My game speed is 100% and I probably spent 30 hours max on this playthrough. Not entirely sure how to find the exact time if there is a way.

steady hazel
#

We just released a new hotfix where we fixed the constant crash issue on Xbox S. Please check it out the new updates and improvements: #📋coral-changelist message

Thank you for your understanding and patience! 😊

rough estuary