Crash when opening the game from Steam immediately after epilepsy warning | Stairway Games | Page 1

steel flare Dec 11, 2023, 6:15 PM

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The game crashes when I try to open it from Steam. Graphics drivers are up to date. The developer logos and epilepsy warning show fine, but it crashes just before the main menu displays. Steam files have been verified.

solid sleet Dec 12, 2023, 12:23 AM

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Hi @steel flare. Thank you for the report. I noticed you've got a crash log after the crash occurred. Can you please copy-paste and send it here? You can access the crash log under this file path: C:\Users\ <username>\AppData\ Local\ProjectCoral\Saved\Crashes (the .xml file) 🙂

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Do you happen to have any recorded video of the issue? 🙂

steel flare Dec 12, 2023, 9:21 AM

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Here is the crash log:

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📎 message.txt

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Unfortunately I do not have video

solid sleet Dec 13, 2023, 1:57 AM

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Thank you for sending us the crash log. We will inform our teams about this issue 🙂

solid sleet Dec 13, 2023, 2:15 AM

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May I ask for your device’s specifications details (CPU, GPU, RAM, HDD/SSD etc.)? You can check how to do it here https://techguided.com/how-to-check-your-computer-specs/ 🙂

Tech Guided

How to Check Your PC Specs in Windows

In this easy-to-follow guide, we'll walk you step-by-step through how to quickly check your computer's specs so that you can get the information you need. We'll show you how to check what CPU, GPU, motherboard, and RAM you have in your computer.

steel flare Dec 14, 2023, 8:35 PM

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Here are all the specs