"heal the coral tree"

[daring bridge]

Whenever the cutcene to complete the mission appears, the game closes! I've already given up on the museum, which so far I can't deliver the tenth item, AGR will I have to give up on the ocean too? I'll give up on the game soon. and the worst thing is that I really enjoy playing! the platform that is giving this error for the seventh time today is the Xbox series S, please help me not to give up on the game!!

[patent haven]

I have the same and now it crashes after sleeping on fall 27

[daring bridge]

This needs to be resolved urgently, I'm afraid of doing anything in the game and it crashing! I'm currently trying to "handle" the bug. I found all the missing golden eggs and only activated one, I slept and AGR I'm going to clean up to touch the other lol

[daring bridge]

Was your crash right after the dragon cut scene? If so, I'm stuck at the same moment! I can't sleep and save the game 😦

[frigid monolith]

Im trying others member suggestions in here to restart or shutdown a while for release cache.

aftet that im able to continue progress to heal the coral quest and passed dragon cutscene. it was stuck before

hope it works for you too before they release hotfix for xbox

[modern talon]

Hi @daring bridge. We apologize for the inconvenience and thank you for the report 🙇‍♀️

Do you happen to have any recorded video of the issue? 🙂

[fast kraken]

I literally reported the same thing a couple weeks ago and got no response, has it been figured out?

[daring bridge]

Tomorrow I will record content related to all the bugs that have been happening to me on the Xbox platform. I'm testing the game to see the possibility of releasing game content on the YouTube channel in a few months, but at the moment with so much instability it's impossible.

[nocturne yarrow]

After the update it still crashes for me on Xbox 😭

[modern talon]

Hello. We apologize for any oversight in responding to your previous reports. We will be checking your report shortly 🙇‍♀️

[modern talon]

Thank you so much! Feel free to take your time. Whenever you get the chance, just give us the update 🙂

[modern talon]

Hello. Can you tell me in details which part of the game that causing the crash? Do you happen to have any recorded video of the issue? 🙂

[daring bridge]

Hello dinda!
my console asked for an update this morning and now when I went to the game, everything seems to have returned to normal, I just had a crash in the new area that opened from the ocean, I redid it and went to sleep without going to the new area and everything was normal until even the museum!! 😮 I'll still keep an eye on it for a while longer to see if the other errors persist, I left an account because I couldn't enter the museum after donating 50 items, has this problem been resolved yet?

[daring bridge]

Now the treatment is constant at the TIME of opening the inventory!!! 😦

[modern talon]

Hi! Yes, we have fixed the museum crash in our newest updates. Can you go the the museum now? 🙂

[modern talon]

Can you tell me which in-game time that you usually open the inventory? Can you also tell me which activities that you were doing before the crash occured? 🙂

[daring bridge]

usually in the morning to find some npc, or when I'm in the ocean or in the cave, this crash is occurring more frequently in the ocean, when I open the map to locate myself. another recurring error is the events, the halloween event I didn't participate in because every time it ended my game closed, there were 7 attempts and none were successful, it's already winter and unfortunately thanks to that I couldn't unlock the greenhouse, after the score was missing event.

[daring bridge]

@modern talon my ten hearts event with Mark isn't activating, I'm in the winter of my first year

[gentle plover]

@daring bridge Marks event won't trigger in winter, only the other 3 seasons.

and only on a sunny day

[daring bridge]

Even in spring the event does not activate, nor did I receive any letter 😦

[gentle plover]

some people have had ot wait awhile, not sure, deff something buggy. my first save it happened right away, my second is deff bugged, been several months and i have the "has nothing more to say" bug

[modern talon]

Have you seen all of his previous heart event? You can check the list in our wiki: https://coralisland.wiki/wiki/Mark 🙂

[modern talon]

I see. Do you happen to have any recorded video of the inventory crash issue? 🙂

[daring bridge]

Yes, I've done the previous 8 events, they were really quick! Only the tenth one doesn't want to appear, I'm already losing hope 😦 when the error occurs I can't open the Xbox screenshot, because it's too fast, next time it occurs to me, I'll try.

[modern talon]

Have you received any letter from him? 🙂
Thank you. It will be very helpful for us to determine the problem. You can manually record it through your phone if you're having trouble record it through Xbox app 🙂

[daring bridge]

No letters so far, I'm already on the 15th of spring:(

[gentle plover]

@modern talon I have two saves one where I am married to Mark and had no issues and one where he is "bugged" like this, 10 hearts, no letter and stuck saying "Mark has nothing more to say" unless you got to a new month, then he will say a few things then go back to "not having more to say", would sharing those help?

[daring bridge]

The xbox doesn't record the initial screen, but soon after you notice that the game freezes and closes automatically, it's looking for the stone pegs and the game closes 😦

[modern talon]

I see. Thank you for the information. We will inform our teams about this 🙂

[modern talon]

Thank you so much. We will inform our teams about this issue 😉

[modern talon]

Hi! May I ask are you also playing on Xbox S? 🙂

[gentle plover]

no, PC

[modern talon]

Steam PC or Xbox PC? 🙂

[gentle plover]

Steam PC

my first game I got mark to 10 hearts in fall and he sent letter next day

[modern talon]

Can you send us your save file so our team can take a closer look? You can access it under this file path: C:\Users\ <username>\AppData\Local\ProjectCoral\Saved\SaveGames and send it here 🙂

[gentle plover]

i married him quickly but wanted to start a second one to see what dialogues he had

and that one i got to 10 hearts even quicker but no letter and now the broken dialogue

there is both of them

[modern talon]

Thank you for sending us the save file. We will check this with the teams 😉

[gentle plover]

no problem, great game looking forward to dating!

[modern talon]

Thank you! 😊

[daring bridge]

Mark's mistake has nothing to say, today it ended up happening to me! 😦 the event hasn't appeared until now, I'm already leaving spring and nothing, I don't want to have to make another game just because of this! 😦 I was loving playing so much that now I've completely lost the desire, lots of bugs, crashes and now not even the cardiac events are being triggered 😦

[lilac marlin]

I can’t heal it because the constant crashes! I can dive for long periods of time. Then right as it’s saving.. crash. I try different things but no matter what I do it crashes. About to give up because if I can’t progress in the game, what’s the point 🤷🏽‍♀️

[daring bridge]

I've already managed to cure the ocean, the problem is that now the crashes are more constant in the missions that give merits, in the seasonal events and in the "romance" part, I'm almost giving up because the game isn't progressing at all! I had to do the spring event 3x because the game wouldn't save, another error that really irritates me is the fact that some cut scenes aren't ending without the game closing! It's sad because the game has a lot to offer, but unfortunately it leaves something to be desired in certain areas.

[daring bridge]

a tip: I only managed to completely cure the ocean leaving just one activation to "complete", I opened all the activations and left one already active but not completed, I saved the game and went the next day and it worked! When I managed to completely cure the ocean, I went to sleep again to open the cut scene there in the kingdom the next day, only then did it work.

[lilac marlin]

Right now I managed to keep going without it crashing. Only because I stayed under until 2am and it moved to the next day without crashing. I will try your method too. I hope it works!

[daring bridge]

good luck!! I'll wait for someone to answer me about this romance bug 😦