charred fable
My wife and I have been playing on Xbox for a while and recently (this morning) bought the game on steam because we were hoping that it was more stable than xbox. Before we can even get to the landing page we are both crashing right after the seziure warning. Attached is a screenshot of the crash reports
granite bloom
go steam > library>right click to coral island > properties...>installed files > verify integrity of game files.
This should help IF there is any corrupted file.
charred fable
I did thar and it didn't help sadly. It said they're all installed correctly
pale egret
Hello! Can you check if your graphic card driver is up to date?
Can you also give us your PC specifications , graphic card details and if you're using HDD or SSD?
charred fable
Sure can. Sadly that will take me a little bit but I can get that to you
I will say I tried it on a 3rd computer and it started fine
charred fable
Here are the specs for my laptop and yes drivers are up to date on both computers no graphics cards just on boards and HDD
pale egret
Here are the specs for my laptop and yes drivers are up to date on both computer...
Hi ! Based on the crash log you received, there seems to be a compatibility problem with your device's graphics card. you can try updating your graphic card before you run the game. Lowering the game's graphic setting will also help reduce the crashes from happening!
Coral Island requires a dedicated graphic card to play. When you were using dedicated graphics before and the problem occurs now, it's because we need more power with every update.
Thank you for understanding.
charred fable
So on board graphics won't work at any point?
pale egret
So on board graphics won't work at any point?
Hi, You can use a dedicated graphics card to play to avoid the same crashes. Thank you for understanding
charred fable
OK then we will have to request a refund through steam for her key. I can use mine on another computer but she doesn't have a dedicated graphics card and thus is unable to play the game