#still crashing in museum and pets missing

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sage pollen
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My game is still crashing on Xbox S on almost anything I do. Museum crash, running crash, event crash, moving building crash. Now my dog is missing. I haven’t played in month due to constant crashes I got on today and we’ll crash. I understand games take time but I’m almost on year 3 and haven’t experienced any of the events cause as soon as I get close them they crash…