Crash while saving the game | Stairway Games | Page 1

steel hare Dec 1, 2023, 9:33 AM

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The issue:
I'm stuck on Spring 24 (year 4). I go to bed, want to start the next day and then the saving screen freezes and the game crashes - even if I wake up and go straight back to sleep. I didn't do anything special on the days before.

Repro Rate:
I tried it at least 10 times and everytime it crashes.

Crash log:
Is attached as a photo.

Game Version:
V1-4

Game Platform:
PC but with the xBox Game Pass.

Details:
CPU: AMD Ryzen 7 5800X3D 8-Core Processor 3.40 GHz
GPU: NVIDIA GeForce RTX 4070

tranquil ridge Dec 4, 2023, 11:12 AM

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Hi @steel hare. We apologize for the inconvenience and thank you for the report. May I ask do you by any chance have auto chest? 🙂

steel hare Dec 4, 2023, 12:24 PM

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tranquil ridge Hi <@1106362204191739984>. We apologize for the inconvenience and thank you for ...

Yes, I have. Should I destroy them?😅

tranquil ridge Dec 4, 2023, 12:25 PM

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We have received similar issue regarding auto chest and we have reported it to our teams for fixing 🙂

For now, can you please try to remove the auto chest to see if the issue resolves? 🙂

steel hare Dec 4, 2023, 3:15 PM

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tranquil ridge We have received similar issue regarding auto chest and we have reported it to o...

I removed the chest and the crash-problem is gone. Thank you!<3

lament pivot Dec 4, 2023, 4:25 PM

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steel hare I removed the chest and the crash-problem is gone. Thank you!<3

I face the same problem. Are you remove all of them? or you just reducing it?

steel hare Dec 4, 2023, 5:30 PM

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lament pivot I face the same problem. Are you remove all of them? or you just reducing it?

Reducing them. (:

lament pivot Dec 4, 2023, 6:25 PM

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steel hare Reducing them. (:

thank you so much Butter_Saranghae_Emoji

#Crash while saving the game