diving crash on xbox s

[cunning patrol]

hi i’d like to report a crash
i went diving in the game and whenever i try to exit diving it always crashed, tried to teleport to exit instead and it crashed, tried to spend the night there to avoid crashing but the game still crashed so i can not progress further with diving

i play on xbox series s. thank you

[copper dove]

I also play on Xbox and I just got so much loot was coming up from diving and my game crashed too 😓

[flint crater]

Hi @cunning patrol @copper dove. We apologize for the inconvenience and thank you for the report. Do you happen to have any recorded video or screenshot of the issue? 🙂

[copper dove]

Unfortunately I don’t but I’m playing today so I’ll take screenshots of all my crash pages throughout the day

[flint crater]

Thank you so much. Can you also tell us what you were doing in-game before the crash and in what ocean depth does the crash happens? 🙂

[cyan wasp]

The same keeps happening to me on xbox s. I have 3 alters left to activate out of 22 in Empat Pulu and every time I try to exit after collecting the game crashes. I have tried just getting one or two, but it doesn't matter. It still crashes. I have retried 5 times since yesterday.

[cyan wasp]

I can't get a recording because it happens to quickly, but this shows the area I'm trying to clear.

[copper dove]

I was diving then I came up and it crashed I was on the task to follow the root if that helps I can’t quite remember what depth

[snow dock]

This is where it crashed for me as well. I haven’t been back in the game since because I have had too many crashes and hate that there’s no manual save. Losing full day of work.

[spice sequoia]

I have to say same to you. While I don't have 19 at the moment those are the ones that are crashing me the most

[ripe aspen]

Same here. Just lost 3 different days.
It would be cool if we could do a quick save before or after we do something major. Then it wouldn’t feel quite as painful.

[flint crater]

Hi! Can you let us know how frequently you’ve encountered this crash? Is it always happen on that area? If you tried exiting in the different area, does the crash still persist? 🙂

[cyan wasp]

It happens everytime I've tried to clear that area. And yes I have tried exiting through different areas and it still happens. The last time I tried was 3 days ago and it is still happening, so I haven't been back into the ocean since

[flint crater]

Thank you for the info. We will inform our team about this issue 🙂